Eurekus Carney
Summary
Creative Business Owner with exceptional background spent in Legal Copy Services. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
26
26
years of professional experience
Work History
Sales Manager/Business Owner/Operator
Spokane Legal Copy,LLC
05.2005 - 10.2023
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Document Specialist
Litigation Document Group
07.2002 - 04.2005
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Managed file archival and information retrievals.
- Transmitted documents, organized revisions and tracked changes.
- Utilized Acrobat to scan and clean up project documents.
- Manipulated and converted documents to meet needs of individual personnel or projects.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Used Adobe Acrobat, Blue Beam and ProjectWise for document management and enhancements.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Worked with internal staff to process documents and sent for closing.
- Converted documents from one application to another.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
Document Specialist
Ikon Document Services
08.1997 - 09.2001
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Managed file archival and information retrievals.
- Transmitted documents, organized revisions and tracked changes.
- Utilized [Software] to scan and clean up project documents.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
High School Diploma -
Mary B. Perry High School
Camarillo, CA09.1984
Skills
- Lead Generation
- Business Planning
- Performance Management
- Staff Management
- Client Relationship Management
- Sales Operation
- Account Management
- Vendor Management
- Verbal and Written Communication
Timeline
Sales Manager/Business Owner/Operator
Spokane Legal Copy,LLC
05.2005 - 10.2023
Document Specialist
Litigation Document Group
07.2002 - 04.2005
Document Specialist
Ikon Document Services
08.1997 - 09.2001
High School Diploma -
Mary B. Perry High School
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