Summary
Overview
Work History
Education
Skills
Timeline
Generic

Euretha Shropshire

Ringgold,GA

Summary

Careful School Bus Driver attentive to road rules, school schedules and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior.

Overview

15
15
years of professional experience

Work History

School Bus Driver

First Student
Chattanooga, TN
06.2019 - 01.2020
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Communicated information to parents to promote good communication and transparency.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.

Customer Service Specialist

T-Mobile
Chattanooga, TN
03.2006 - 11.2009
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Resolved concerns with products or services to help with retention and drive sales.

Customer Service Specialist

BCBST
Chattanooga, TN
11.1995 - 02.2006
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.

Education

Associate of Science - Secretarial Studies And Office Administration

Edmondson Business College
Chattanooga
1972

Skills

  • Commercial Drivers License (CDL)
  • Federal and State Driving Regulations
  • Safe driver training
  • Dependable and reliable
  • Vehicle systems maintenance
  • Clean DMV printout

Timeline

School Bus Driver

First Student
06.2019 - 01.2020

Customer Service Specialist

T-Mobile
03.2006 - 11.2009

Customer Service Specialist

BCBST
11.1995 - 02.2006

Associate of Science - Secretarial Studies And Office Administration

Edmondson Business College
Euretha Shropshire