Euriesha Darbonne

• Responsible for maintaining order and security of inmates in a correctional facility

Working with Peckham Company, receiving inbound calls helping customers learn how to obtain passports and/or renew

• Make outbound/inbounds calls regarding loans that customers are past due
• Negotiating settlements, collecting payments, accepting loan applications

• Responding to inbound calls or making outbound calls to assist with unemployment insurance, cash, medical and nutrition assistance

• Making masks for COVID-19

• Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments
• Receiving and opening packages picking forklift

• Answered calls for Verizon customers, who had questions about their bills
• Provided customer resolution by listening to the customer's problem and offering several solutions from which the customer could choose

• Answered customer queries related to products, services or their specific accounts
• Audited call center representatives to ensure quality service was being provided
• Answer calls and reserve hotel reservations for best western customers

• Assembled, operated, cleaned and properly stored medical equipment and accessories
• Collaborated with other team members and care providers to assess a patients' health status and determine a course of action
• Kept in strict compliance with HIPAA standards and all patient confidentiality regulations
• Prepared and checked up on patient examination rooms
• Bath, Change and Feed members

• Circulated among guests to protect and preserve order in the establishment
• Monitored entrances and property grounds for unauthorized activity and access
• Patrolled grounds and watched all entry ways for intrusions