Eusebio Avila
Gainesville
Summary
Experienced in a fast-paced operational environment, with a focus on team leadership and process optimization. Strong problem-solving and strategic planning skills drive consistently successful outcomes. Seeking to transition into a new field, leveraging transferable skills to contribute to a dynamic team environment. Versatile Operations Supervisor successful at tackling routine and complex business challenges with resourcefulness and creativity. Recognized as a driven, dedicated, and hardworking leader with a history of streamlining operations and achieving improved results.
Overview
14
14
years of professional experience
Work History
Operations Supervisor
Syfan Logistics
02.2020 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
Pro Services Department Supervisor
Lowes Home Improvement
04.2018 - 02.2020
- Led team of Pro Services Specialists in helping drive and grow commercial sales
- Helped drive Pro Services brand and helped expand commercial sales
- Worked closely with upper management and corporate management to promote brand and host a multitude of events
- Worked closely with contractors, builders, inspectors, and vendors to ensure all necessary procedures were followed and ensured all customers had materials in a timely manner
- Worked closely with customers to ensure all their needs were met
- Helped manage a multitude of business accounts and also helped grow and expand them
- Went to job sites and client offices to help them with any and all jobs and helped ensure all needs were met
- Helped educate and train new employees in order to ensure the needs of customers were met accordingly
- Able to read construction plans and helped to estimate cost and materials as well as helped builders stay within code and budget
Seasonal Logistics Coordinator
Syfan Logistics
10.2018 - 02.2019
- Returned for seasonal dispatch
- Oversaw scheduling for the day-to-day activities of transportation employees
- Completed and followed up on all registration and traffic documents
- Coordinated rush orders and order changes
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
- Coordinated breakdowns and repair services
- Forwarded client-related quality and service issues to the appropriate manager for resolution
Seasonal Logistics Coordinator
Syfan Logistics
10.2017 - 02.2018
- Oversaw scheduling for the day-to-day activities of transportation employees
- Completed and followed up on all registration and traffic documents
- Coordinated rush orders and order changes
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
- Forwarded client-related quality and service issues to the appropriate manager for resolution
- Resolved problems for customers, warehouses and carriers
- Acted as a liaison between logistics, carriers and customers
- Coordinated returns between origin and interim transportation departments
- Monitored shipments to guarantee on-time delivery
- Exhibited strategic leadership and foresight in support of long-range sales growth
Landscape/Hardscape Sub Contractor
J. Englert & Associates
04.2016 - 12.2017
- Employed as Landscape Subcontractor Crew Leader
- Cared for established lawns by mulching, aerating and weeding
- Repaired established lawns using seed mixtures and fertilizers recommended for particular soil type and lawn location
- Deadheaded annuals and flowering perennials to encourage further flowering and growth
- Pruned trees, shrubs and hedges using Hedge Trimmer and pruners
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
Small Animal Caretaker and Cashier
PetSmart
10.2015 - 04.2016
- Fish, Reptile, and Small Animal Caretaker
- Maintained all habitats and ensured all animals were given necessary care and medication/supplements where applicable
- Maintained inventory of habitat materials, supplements, and animals
- Assisted customers in setting up, maintaining, and caring for pets
- Part-time Cashier
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
Shipping and Receiving Team Leader
Fieldale Farms Corporation
03.2012 - 04.2016
- Maintained cooler and freezer inventory and organization
- Ran Crew of15 Industrial Lift Operators and ensured all processing lines had necessary materials to start up, run, and complete and excel production quotas throughout the day
- Filled orders and maintained inventory of raw and dry materials entering and leaving truck yard
- Filled Special Online Customer orders and created Manifests for all shipments incoming and outgoing
- Cleaned coolers and rotated both dry and raw inventory on weekends
- Trained Employees on proper safety and operating protocols and operations
Kitchen Manager/Assistant Manager
CENTRAL AVENUE CAFE
08.2011 - 05.2012
- Kitchen and Shift Manager
- Followed all safety and sanitation policies when handling food and beverages to uphold proper health standards
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Routinely supported other areas of the restaurant as requested, including answering telephones, delivering orders, and assisting Cashiers
- Addressed Customer complaints with kitchen staff and served replacement menu items promptly
- Routinely cleaned work areas throughout each shift
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
- Provided friendly and attentive service
- Inventoried and restocked items throughout day
Youth Development Counselor
BOYS AND GIRLS CLUB
05.2011 - 08.2011
- Tutor Encouraged healthy mental and physical growth
- Encouraged ethics and morals towards themselves and others
- Emotional Counselor
- Encouraged and guided club members in individualism, creativity, and positive behavior towards themselves as well as others
Sales Representative/ Field Sales Manager
Vector Marketing Company
05.2011 - 08.2011
- Described product to customers and accurately explained details and care of merchandise
- Politely assisted customers in person and via telephone
- Provided an elevated customer experience to generate a loyal clientele
- Answered product questions with up-to-date knowledge of sales and Product Promotions
- Trained and guided new sales representatives in proper etiquette, sale tactics, and product information
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Manchester, NH05-2028
HIGH SCHOOL DIPLOMA -
Gainesville High School
Gainesville, GA01.2011
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Employee development
- Customer relations
- Warehouse operations
- Safety oversight
- Customer relationship development
- Management
- Logistics coordination
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Supervisor
Syfan Logistics
02.2020 - Current
Seasonal Logistics Coordinator
Syfan Logistics
10.2018 - 02.2019
Pro Services Department Supervisor
Lowes Home Improvement
04.2018 - 02.2020
Seasonal Logistics Coordinator
Syfan Logistics
10.2017 - 02.2018
Landscape/Hardscape Sub Contractor
J. Englert & Associates
04.2016 - 12.2017
Small Animal Caretaker and Cashier
PetSmart
10.2015 - 04.2016
Shipping and Receiving Team Leader
Fieldale Farms Corporation
03.2012 - 04.2016
Kitchen Manager/Assistant Manager
CENTRAL AVENUE CAFE
08.2011 - 05.2012
Youth Development Counselor
BOYS AND GIRLS CLUB
05.2011 - 08.2011
Sales Representative/ Field Sales Manager
Vector Marketing Company
05.2011 - 08.2011
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
HIGH SCHOOL DIPLOMA -
Gainesville High School
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