Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Eusevio salinas

crystal city

Summary

Dedicated service technician with proven skills in diagnosing equipment issues and delivering exceptional customer service. Strong background in safety compliance and conflict resolution, enhancing operational efficiency and client satisfaction. Results-driven service technician with over 10 years of experience in equipment diagnostics and repairs. Proficient in team collaboration, conflict resolution, and customer education, consistently achieving high levels of client satisfaction and operational safety. Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Service Technician 3

Cactus Wellhead
Pleasanton
08.2021 - Current
  • Diagnosed equipment issues and performed necessary repairs on various systems.
  • Collaborated with team members to troubleshoot complex technical problems swiftly.
  • manual lubricator operations
  • side door lub operations
  • conventional as well as mbs systems
  • torque and test
  • Educated customers on proper equipment use and maintenance practices effectively.
  • Utilized diagnostic tools to identify malfunctions and implement timely solutions.
  • Coordinated with suppliers to obtain necessary parts for repair tasks promptly.
  • Provided exemplary customer service by addressing inquiries and resolving concerns professionally.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Diagnosed problems and determined solutions for various customer issues.

Branch Manager

canary llc
Crystal City
09.2013 - 01.2016
  • Managed daily operations of branch, ensuring efficient workflow and customer satisfaction.
  • Trained and mentored staff, fostering a collaborative and productive work environment.
  • Developed branch strategies to enhance service delivery and streamline processes.
  • Oversaw budget management, controlling expenses and maximizing resource allocation.
  • Coordinated marketing efforts to promote branch services within the community effectively.
  • Evaluated employee performance, providing constructive feedback and support for improvement.
  • Managed staff scheduling, hiring and training processes.
  • Ensured compliance with company policies and regulations to maintain operational standards.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Conducted regular performance reviews for all employees in the branch.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Planned work schedules to maintain adequate staffing levels.
  • Resolved escalated customer complaints in a timely manner.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Designed sales and service strategies to improve revenue and retention.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.

service tech 3

Cameron
Pearsall
08.2010 - 03.2013
  • Collaborated with team members to troubleshoot and resolve technical issues efficiently.
  • Conducted routine maintenance checks to ensure optimal equipment performance.
  • Diagnosed equipment malfunctions and performed necessary repairs on various systems.
  • Conventional wellhead systems as well as MBS.
  • manual and full hydrochloric lubricator operations as well as side door

  • Provided technical support to clients for product installation and usage inquiries.
  • Assisted in implementing process improvements to enhance service efficiency and quality.
  • Diagnosed problems and determined solutions for various customer issues.
  • Performed onsite repair of equipment at customer locations.
  • Responded quickly to emergency calls from clients needing immediate assistance.
  • Maintained certifications and completed training on systems and components.
  • Trained new team members on service processes to increase productivity.
  • Trained new technicians on safety protocols and operational procedures effectively.

Service Technician 2

Wood Group Pressure Control
Corpus Christi
06.2009 - 07.2010
  • Provided exceptional customer service by addressing client inquiries and concerns.
  • Diagnosed technical issues in equipment and systems to ensure functionality.
  • Trained new technicians on equipment handling and safety protocols effectively.
  • Implemented best practices for safety compliance during all service operations.
  • Diagnosed problems and determined solutions for various customer issues.
  • Performed onsite repair of equipment at customer locations.
  • Followed all safety protocols while performing work in potentially hazardous environments.
  • Responded quickly to emergency calls from clients needing immediate assistance.
  • Installed new systems according to manufacturer specifications.
  • Trained new team members on service processes to increase productivity.

serice tech shop hand

tristar wellhead
Crystal City
05.2008 - 05.2009
  • Operated and maintained wellhead equipment for optimal performance and safety.
  • Assisted in troubleshooting mechanical issues to ensure efficient operations.
  • Conducted regular inspections on wellhead components to identify maintenance needs.
  • Collaborated with team members to execute installation of new equipment safely.
  • Utilized tools such as wrenches and pressure gauges for equipment adjustments.
  • Replaced defective components or parts as needed.
  • conventional wellhead systems set slips cut pipe
  • tc1m wrap around hangers
  • rebuild wellhead equipment

Education

High School Diploma -

Cchs
Crystal City, TX
05-2007

Skills

  • Conflict resolution
  • Effective communication
  • Safety compliance
  • Team collaboration
  • Customer education
  • Work documentation
  • Field service management
  • System installation
  • Service call response
  • Professional and courteous
  • Troubleshooting and diagnosis
  • Customer service
  • Hand tools
  • Installation and repair
  • Maintenance and repair
  • Equipment troubleshooting
  • willing to work and adapt to any work environment
  • fast learner
  • answers the phone
  • l

Accomplishments

  • lubricators school cameron
  • basic field service woodgroup pc
  • valve repair wgpc

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • h2s
  • manlift forklift
  • safeland safegulf
  • cpr
  • first aid

Timeline

Service Technician 3

Cactus Wellhead
08.2021 - Current

Branch Manager

canary llc
09.2013 - 01.2016

service tech 3

Cameron
08.2010 - 03.2013

Service Technician 2

Wood Group Pressure Control
06.2009 - 07.2010

serice tech shop hand

tristar wellhead
05.2008 - 05.2009

High School Diploma -

Cchs

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