Eustacia Garrison
Rochester
Summary
Results-driven Metrology Associate Level 3 at IDEX Health & Science, skilled in precision instrument calibration and data reporting. Enhanced product quality through meticulous inspections and effective problem-solving. Recognized for exceptional attention to detail and reliability, ensuring compliance with industry standards while fostering collaboration with engineering teams to resolve complex manufacturing challenges.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Metrology Associate Level 3
IDEX Health & Science
01.2021 - Current
- Calibrated and maintained precision measurement instruments to ensure compliance with industry standards.
- Conducted routine inspections and tests on equipment to verify accuracy and reliability.
- Documented test results and generated detailed reports for quality assurance purposes.
- Collaborated with engineering teams to resolve manufacturing issues related to dimensional tolerances and product specifications.
- Performed precise measurements of parts using various metrology tools, ensuring all products met specifications before proceeding to the next step.
Sales Supervisor
Kohl's
07.2015 - 10.2022
- Enhanced customer experience by training staff on product knowledge and service standards.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Checked store merchandise regularly for proper display and replenishment.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Trained new staff on product knowledge, sales techniques, and company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Education
No Degree - Optical Technology
Monroe Community College
Rochester, NY05-2027
High School Diploma -
Charlotte High School
Rochester06-2015
Skills
- Use of precision instruments
- Calibration
- Environmental awareness
- Data recording and reporting
- First-article inspection
- Problem-solving abilities
- Attention to detail
- Time management
- Multitasking
- Reliability
- Critical thinking
- Troubleshooting skills
- Organizational skills
- Analytical thinking
Accomplishments
- Used Microsoft Excel to keep track of annealing shifts.
Timeline
Metrology Associate Level 3
IDEX Health & Science
01.2021 - Current
Sales Supervisor
Kohl's
07.2015 - 10.2022
No Degree - Optical Technology
Monroe Community College
High School Diploma -
Charlotte High School
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