Eustaquia Tina Romero

as a assistant manager, my responsibilities were liquor inventories,

server schedules, bussers schedules check deliveries, check

and receive reports from waiters, check shift reports and count

cash and close reports and assigned shifts check clock in and out

from back of the house and front of the house, make sure kitchen and front of the house was on the correct way to close put alarm,

help kitchen manger with kitchen inventories if it is

necessary.

• Supervised daily operations and coordinated staff schedules for efficient service.
• Trained new employees on service standards and operational procedures.
• Managed inventory levels and ordered supplies to maintain optimal stock.
• Conducted regular staff meetings to communicate updates and expectations.
• Addressed customer inquiries and resolved issues to enhance satisfaction.
• Managed customer service inquiries and complaints in a timely manner.
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• Monitored employee attendance records, timekeeping
• Resolved conflicts between team members in an effective manner.
• Maintained accurate records of sales transactions using point-of-sale systems.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Delegated work to staff, setting priorities and goals.
• Recruited and trained new employees to meet job requirements.
• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

• Trained new staff on customer service standards and food safety protocols.
• Assisted in training new employees on shift operations.
• Verified that cash drawers contained correct amounts of money during opening and closing shifts.
• Provided exceptional customer service and maintained a positive attitude throughout the shift.
• Ensured staff was properly trained on all aspects of their job duties, including safety protocols.