Eva Adams-Myers
North Wilkesboro,NC
Summary
HR Systems/Operations Analyst at Lowe's Companies, Inc. with expertise in data analysis and operational improvements. Developed training materials and collaborated with cross-functional teams to enhance efficiency. Proven track record in resolving technical issues and creating comprehensive documentation to foster communication. Committed to continuous professional development and delivering outstanding service results.
Overview
48
48
years of professional experience
Work History
HR Systems/Operations Analyst
Lowe's Companies, Inc.
Mooresville, NC
02.1994 - Current
- Provided technical assistance in troubleshooting issues related to operational systems.
- Developed training materials for staff members on operational procedures.
- Collaborated with cross-functional teams to identify process improvement opportunities.
- Created test cases and scenarios for documentation and root cause analysis of bugs.
- Created detailed documentation outlining procedures for all operations-related activities.
- Collaborated with internal stakeholders to identify areas of improvement within operational systems.
- Analyzed and documented existing business processes to identify inefficiencies and recommend process improvements.
- Performed data analysis to identify opportunities for streamlining processes through automation.
- Identified operational and performance issues and worked with managers to resolve concerns.
- Assisted in the implementation of software systems to optimize operational tasks.
- Supported project management initiatives by coordinating resources and timelines effectively.
- Facilitated training sessions for staff on new operational procedures and tools.
Payroll Associate
Flav-O-Rich Dairy
Wilkesboro, NC
02.1977 - 09.1993
- Process payroll data for hourly and salaried employees.
- Verify employee timecards for accuracy and completeness.
- Maintain payroll records in compliance with company policies.
- Assist in preparing payroll reports for management review.
- Resolve payroll discrepancies by coordinating with employees and departments.
- Update employee information in the payroll system as needed.
- Ensure timely distribution of payroll checks to staff members.
- Collaborate with HR on employee status changes affecting payroll processes.
- Investigated discrepancies in paychecks received by employees; took appropriate action according to established guidelines.
- Reviewed incoming requests from Human Resources team for changes in employee salary or job titles; updated database accordingly.
- Provided training to new staff members on proper procedures for processing payroll transactions.
- Prepared journal entries for monthly reconciliations of all balance sheet accounts related to payroll activities.
- Collaborated closely with HR department on recruitment efforts; advised hiring managers on best practices related to onboarding new hires.
- Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
- Developed detailed reports summarizing various aspects of the organization's payroll activities as requested by upper management.
- Resolved discrepancies between payroll systems and general ledger accounts.
- Responded to employee inquiries regarding payroll issues such as taxes, deductions or vacation accrual.
- Evaluated existing processes and procedures to identify areas for improvement.
- Verified accuracy of timesheets and attendance records; prepared reports for management review.
- Created ad hoc financial reports upon request from executives or senior management teams.
- Ensured compliance with local, state and federal wage laws by keeping up-to-date on recent legislation that affects payroll policies and procedures.
- Calculated retroactive adjustments for terminated or transferred employees when necessary.
- Managed special projects such as implementing new software updates or improvements within the existing system.
- Maintained accurate records of employee pay, benefits, deductions, leave time and other relevant information in the company's payroll system.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Onboarded new employees in time reporting and payroll systems.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Processed employee rehires, transfers, terminations and withholdings.
- Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
- Managed timekeeping system and resolved any timecard discrepancies.
- Coordinated with HR to ensure accurate employee data for payroll processing.
- Prepared and submitted payroll reports for review by senior management.
- Developed and maintained detailed payroll documentation and procedures guides.
- Issued employees' paychecks and statements of earnings and deductions electronically.
- Managed payroll processing for over XXX employees, ensuring accurate calculation of wages, bonuses, and deductions.
- Provided training to new payroll department staff on payroll systems and procedures.
- Implemented new payroll software, leading to a reduction in processing errors.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Tracked employee vacation, personal and sick leave earnings and use.
- Verified past employment of candidate hires.
- Assisted employees with payroll-related inquiries, providing clear and concise information.
- Reconciled payroll accounts and resolved discrepancies in a timely manner.
- Managed payroll and time and attendance systems.
- Processed new employee paperwork and entered information into payroll system.
- Responded to employee inquiries regarding payroll and timekeeping.
- Processed and issued paychecks and earnings statements.
- Recorded adjustments to previous pay-related errors.
- Trained new employees on company timekeeping systems.
- Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
Parent Volunteer
Flav-O-Rich Dairy
Wilkesboro, NC
02.1977 - 09.1993
- Collaborated with teachers to support classroom activities and student learning.
- Assisted in fundraising efforts to provide resources for school programs.
- Helped improve children's reading abilities by reading books and listening to students read.
- Participated in parent teacher conferences as needed.
- Attended meetings to discuss ways to improve communication between parents and staff.
- Assisted with organizing field trips for students.
- Chaperoned field trips to museums, parks and other area locations.
Education
High School Diploma -
Watauga High School
Boone05-1972
Some College (No Degree) - Computer Information Systems
On-Line Courses
VirtualHuman Resources Training
Workday Training
VirtualHuman Resources Development
PeopleSoft HR
VirtualApplicant Tracking System
Paradox
VirtualSkills
- Data analysis
- Process improvement
- Technical troubleshooting
- Project management
- Employee training
- Documentation creation
- Reporting
- Effective communication
- Regression analysis
- Problem-solving abilities
- Analyze data
- Teamwork and collaboration
- Problem-solving aptitude
- Time management abilities
- Problem-solving
- Analytical thinking
- Written communication
- Multitasking Abilities
Affiliations
- Church
- Reading
- Cross Stitching
- Walking
Accomplishments
- Received several acknowledgements from co-workers for assisting with problem solving
- Celebrated 31 years of service with Lowe's Companies, inc.
Timeline
HR Systems/Operations Analyst
Lowe's Companies, Inc.
02.1994 - Current
Payroll Associate
Flav-O-Rich Dairy
02.1977 - 09.1993
Parent Volunteer
Flav-O-Rich Dairy
02.1977 - 09.1993
High School Diploma -
Watauga High School
Some College (No Degree) - Computer Information Systems
On-Line Courses
Human Resources Training
Workday Training
Human Resources Development
PeopleSoft HR
Applicant Tracking System
Paradox
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