Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Eva Anson

Bethlehem,PA

Summary

23 Years’ experience in Food Service Management and leadership, building relationships with schools and allied community organizations. Analytical problem solver with great interpersonal skills. Team leader, ability to communicate effectively with multiple departments of management to achieve objectives. Organized, efficient with proven ability to access needs and develop action plans to complete projects. Capacity to manage multiple priorities and achieve target goals while optimizing resources. Customer-oriented General Manager with 14 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

22
22
years of professional experience

Work History

General Manager 3

Sodexo
09.2020 - 09.2023
  • Gives technical guidance and administrative direction to nutrition services personnel
  • Provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met
  • Takes periodic inventories of supplies and materials, trains new employees
  • Responsible for the overall food service function
  • Plans, develops, organizes, and supervises activities of the dietary department
  • Acts as liaison between building occupants, client managers or administrators.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Director of Dining Services

01.2015 - 01.2020
  • Responsible for the overall food service function
  • Plans, develops, organizes, and supervises activities of the dietary department
  • Provides services for residents/patients, employees, and visitors
  • Gives technical guidance and administrative direction to nutrition services personnel
  • Manages the foodservice program in a single site according to Healthcare Services Group policies and procedures and federal/state requirements
  • Provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met
  • Maintains records of income and expenditures, food, supplies, personnel, equipment, and provides reports to District Manager
  • Takes periodic inventories of supplies and materials, trains new employees, and acts as liaison between building occupants, client managers or administrators.

School Food Service Manager

01.2002 - 01.2015
  • Supervised thirty-two cafeteria employees in the daily procurement of foods, supplies, and service for over 3,000 meals for Elementary, Middle, and High School students
  • Conducted in-service training for cafeteria employees in preparation and service of specialty stations
  • Generated food and supply orders for three sites
  • Planned food production and provided proper instructions written in the cook’s book
  • Performed physical and reconciling inventory on an as-needed and monthly basis
  • Completed employee’s payroll on a bi-weekly schedule
  • Performed cash handling tasks and bank reconciliation on an as-needed and required basis
  • Designated as a Catering Manager in dual sites, which prepared and set up on/off-site catering functions ranging between 50-1,000 guests
  • Partnered with Health Corp to improve student health through partnership meetings, health fairs, and nutrition education
  • Trained new Food Service Managers in implementation of School Food rules and regulations, food ordering, production and preparation, HACCP policies and procedures, record keeping, and Cost Metrics
  • Monitored and maintained school Budgetary Expenditures.

Education

Hotel and Restaurant Management Assoc. Degree -

Katherine Gibb College

Diploma in Institutional Management -

Accra Technical University College
Ghana West Africa
06.1993

Certified in Cookery for the Catering Industry -

Accra Technical University College

Associate School Food Service Manager Certification -

Civil Service Exam NY
06.2012

School Food Service Manager Certification -

Civil Service Exam NY
06.2002

Skills

  • Microsoft applications
  • Efficient multi-tasker
  • Problem Resolution
  • Leadership and team building
  • Team Player
  • Operations Management
  • Effective leader
  • Team Leadership
  • Staff Training

References

References furnished upon request

Timeline

General Manager 3

Sodexo
09.2020 - 09.2023

Director of Dining Services

01.2015 - 01.2020

School Food Service Manager

01.2002 - 01.2015

Hotel and Restaurant Management Assoc. Degree -

Katherine Gibb College

Diploma in Institutional Management -

Accra Technical University College

Certified in Cookery for the Catering Industry -

Accra Technical University College

Associate School Food Service Manager Certification -

Civil Service Exam NY

School Food Service Manager Certification -

Civil Service Exam NY

Similar Profiles

CREATE PROFILE
Eva Anson