Eva Arevalo
Savannah,GA
Summary
Over 10 years experience working in customer service based industry. Great at multitasking and solving problems head on. Solid team player with outgoing, positive demeanor and determination. Specialize in quality, speed, and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Bartender
Bootleggers Restaurant
09.2024 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Sage Valley Golf Club
09.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Furniture Factory Bar and Grill
01.2024 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
River Street Restaurant
10.2023 - 01.2024
- Demonstrated strong multitasking skills by managing managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Leasing Consultant
Mia Madison Properties
03.2022 - 10.2023
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in process.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends an competitor offerings.
Club Manager
Anytime Fitness
01.2021 - 03.2022
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Requisitioned materials to restock inventory and obtain goods for members.
- Executed billing tasks and recorded information in company databases. Making sure all member accounts are up to date on payments.
- Worked with Anytime Fitness customers to understand needs and provide excellent service.
- Used time management and efficient cleaning methods to meet deadlines.
Manager
Kanpai
03.2020 - 08.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established time frames.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs and optimized spending via restructuring budgets for labor, inventory purchasing, and technology upgrades.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Skillfully interacted with external vendors to obtain best quality in pricing and product.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Identified team weak points and implemented corrective actions to resolve concerns.
Server/Bartender
Sole of Augusta
07.2015 - 03.2020
- Arranged and prepared tables for customers to offer memorable experiences to guest and offer repeat business.
- Replenished food items and paper products to keep pantry well stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed cocktails with regular customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Noted special patron requests and followed up with the kitchen to confirm delivery.
- Checked identification for minimum age for sale of alcoholic beverages.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high traffic semi upscale restaurant while maintaining calm, professional demeanor.
Education
Associate of Science - Logistics
Georgia Military College
Augusta, GA03-2025
High School Diploma -
Lakeside High School
Evans, GA05-2013
Skills
- Bilingual
- Multitasking Abilities
- Excellent Communication
- Time Management
- Flexible and Adaptable
- Data Entry
- Problem Solving
- Good Telephone Etiquette
- Negotiation
- Marketing
- Basic Accounting
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Bootleggers Restaurant
09.2024 - Current
Server
Sage Valley Golf Club
09.2024 - Current
Bartender
Furniture Factory Bar and Grill
01.2024 - 09.2024
Server
River Street Restaurant
10.2023 - 01.2024
Leasing Consultant
Mia Madison Properties
03.2022 - 10.2023
Club Manager
Anytime Fitness
01.2021 - 03.2022
Manager
Kanpai
03.2020 - 08.2021
Server/Bartender
Sole of Augusta
07.2015 - 03.2020
Associate of Science - Logistics
Georgia Military College
High School Diploma -
Lakeside High School
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