Dynamic AVID Tutor and Counter Helper/Shift Leader with a proven track record at Mesa Public Schools and Panda Express. Excelled in academic support and customer service, boosting student performance and sales targets through collaborative learning and relationship building. Skilled in multitasking and active listening, consistently exceeding expectations with a focus on results and efficiency.
Overview
3
3
years of professional experience
Work History
AVID Tutor
Mesa Public Schools
11.2024 - Current
Collaborated with teachers to identify areas where students needed additional support, resulting in improved academic performance.
Assisted students in developing effective study habits and time management skills, leading to more efficient learning.
Conducted private and group instruction to improve academic performance, enhance occupational skills and prepare for standardized tests.
Encouraged students to develop perseverance mindset while teaching long-term visualization of success.
Developed positive reinforcement techniques to provide feedback to students while building individual confidence levels.
Created supportive learning environment, enabling students to feel comfortable asking questions and expressing confusion.
Built strong relationships with students, fostering a sense of trust and respect that contributed to their confidence in seeking help.
Counter Helper/ Shift Leader
Panda Restaurant Group, Inc., Panda Express
04.2022 - Current
Provided product recommendations based on customer preferences, boosting overall satisfaction.
Offered customized suggestions for up-selling opportunities based on customers'' tastes, preferences, or dietary needs, leading to higher average transaction values.
Contributed to team goals by consistently meeting or exceeding daily sales targets.
Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
Developed strong rapport with customers through attentive listening and personalized service approaches.
Ensured compliance with food safety regulations through consistent adherence to established guidelines and protocols during food handling processes.
Assisted in maintaining a clean and organized work area, ensuring optimal productivity.
Handled cash transactions accurately, maintaining proper accounting records for management review.
Education
High School Diploma -
Westwood High School
Mesa, AZ
05.2024
Bachelor Of Arts - Psychology
Benedictine University
Lisle, IL
Certificate - Early Childhood Education
East Valley Institute of Technology
Mesa, AZ
05.2024
Skills
Collaborative learning
Academic support
Subject matter expertise
Study skills coaching
Teamwork
Problem-solving
Time management
Multitasking
Organizational skills
Critical thinking
Active listening
Relationship building
Bilingual
Languages
Spanish
Native or Bilingual
Timeline
AVID Tutor
Mesa Public Schools
11.2024 - Current
Counter Helper/ Shift Leader
Panda Restaurant Group, Inc., Panda Express
04.2022 - Current
High School Diploma -
Westwood High School
Bachelor Of Arts - Psychology
Benedictine University
Certificate - Early Childhood Education
East Valley Institute of Technology
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