Eva Avakyan
North Hollywood,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
21
21
years of professional experience
Work History
Office Manager/Senior Medical Biller
Physician's Choice Medical Inc.
10.2009 - Current
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Collected payments and applied to patient accounts.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Posted payments and collections on regular basis.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Delivered timely and accurate charge submissions.
- Responded to customer concerns and questions on daily basis.
- Audited and corrected billing and posting documents for accuracy.
- Collaborated with customers to resolve disputes.
- Maintained accurate records of customer payments.
Office Manager
Philip Andre Inc
11.2002 - 08.2009
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
Associate of Arts -
Palm Beach Community College
Boca Raton, FL2009
Bachelor of Science - Economics
Armenian State University of Economics
Yerevan, Armenia05.2002
High School Diploma -
Arevshat Secondary School
Artashat, Armenia05.1999
Skills
- Electronic Health Record Software
- Benefits Verifications & Eligibility Checks
- Patient Account & Data Analysis
- Insurance Collections & Insurance Claims
- HIPAA Compliance
- Microsoft Office
- Accounts Receivable & Payable Management
- Claims Review
- Medicare and Medicaid Processes
- Account Management
- Billing Statement Management
- Critical Thinking
- Discrepancy Reconciliation
- Medical Billing, Reimbursements
- Invoice Documentation Management
- Medical Records Management
- Customer Service
- Revenue Operations
- Office Management
- Excellent Verbal and Written Communication
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Russian
Limited Working
Timeline
Office Manager/Senior Medical Biller
Physician's Choice Medical Inc.
10.2009 - Current
Office Manager
Philip Andre Inc
11.2002 - 08.2009
Associate of Arts -
Palm Beach Community College
Bachelor of Science - Economics
Armenian State University of Economics
High School Diploma -
Arevshat Secondary School
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