Eva Biffert
Stewartville,MN
Summary
Proven customer service expert from Old Navy, adept at multitasking and problem-solving to enhance customer satisfaction. Skilled in sales and cash handling, with a track record of boosting donations and sales through strategic engagement. Demonstrates reliability and exceptional time management, ensuring operational excellence and positive community impact.
Overview
3
3
years of professional experience
Work History
Cashier/Clerk
Old Navy
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Collaborated with team members to meet daily sales targets and deliver exceptional customer service.
- Assisted with store inventory management, ensuring timely replenishment of stock on the sales floor.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Volunteer
SEMCAC Senior Dining
06.2021 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Provided emotional support and companionship to elderly in community homes.
- Boosted donations to organization by strategizing and executing fundraising events.
Education
No Degree -
Stewartville High School
Stewartville, MN06-2026
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Product restocking
- Sales expertise
- Multitasking
- Problem-solving abilities
Timeline
Cashier/Clerk
Old Navy
09.2024 - Current
Volunteer
SEMCAC Senior Dining
06.2021 - Current
No Degree -
Stewartville High School
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