Eva Buckingham
Montgomery,MN
Summary
Energetic Regional Director. with a proven track record at Victra, excelling in employee development and sales strategies. Adept at driving culture and achieving profitability goals, I leverage strong organizational skills to inspire teams and enhance performance. Recognized for cultivating talent and implementing effective operational plans, I consistently exceed sales targets.
Overview
27
27
years of professional experience
Work History
Regional Director
Victra - Verizon Wireless Premium Retailer
Minneapolis, MN
04.2023 - 08.2025
- Lead District Managers to ensure the success of their Region by continually communicating, training and motivating the team
- Continuously recruit, promote, hire, train and coach District Managers capable of promoting the success of Victra as well as oversee District Managers in the external hiring and internal promotion of the Store Manager role
- Collaborate with District Managers on building excellent sales teams through attracting and retaining the best talent
- Drive culture across the Region and defend our sales standards
- Direct and coordinate the activities of the store sales staff to accomplish sales, productivity, and profit goals
- Review store sales and productivity data, and gap manage to drive the behavioral change needed to attain targets
- Work daily to manage and motivate the sales team to achieve targeted sales goals through leading by example and effective coaching
- Partner with Victra Executives to develop plans of action to achieve initiatives, specifically financial and profitability goals
- Serve as the primary link between Victra's corporate Executive operations and store sales operations by providing continual feedback to Victra's leadership about the trends, goals, and needs of your respective region and the effectiveness of our company programs, products, policies, and procedures
- Clearly communicate our company's objectives, priorities, policies and procedures to District and Store Managers
- Oversee and ensure the integrity of all operations
- Constantly communicate the status, progress, and needs of his/her region to the Store Support Center and all necessary departments
- Ensure that visible merchandising standards are met and stores are always visit ready
- Regularly visits all stores in Region to inspire, train, and motivate employees
Director of Special Projects
Victra - Verizon Wireless Premium Retailer - PNW
WA
11.2022 - 04.2023
- Assisting and collaborating with the Regional Director to help rebuild a territory at a high speed and high level of execution
- Working directly with the District Managers to help develop them into being successful Leaders within their Districts.
- Assisted in the development of operational plans, policies, procedures, and standards related to special projects initiatives.
District Manager
Victra - Verizon Wireless Premium Retailer - Minnesota S/Minnesota E/Minnesota W
MN
09.2017 - 11.2022
- Focus on the continuous recruitment, promotion, retention, and termination of store employees while monitoring and manage District-wide staffing levels
- Aim to meet and exceed sales quotas monthly
- Actively manage, train, coach, and supervise your Store Managers
- Work collaboratively with your Regional Sales Director on the status, progress, and needs of their district
- Analyze district sales results and trends to achieve increases and maximize sales
- Clearly communicate objectives and priorities to Store Managers
- Regularly visit all stores in your district to inspire, train, and motivate employees
- Lead by example and demonstrate excellent listening skills and solid decision-making skills
- Review operational records and reports to project sales and determine profitability.
District Training Store Manager/Store Manager
Victra - Verizon Wireless Premium Retailer (Formaly A Wireless)
Chaska, MN
11.2013 - 09.2017
- Mentor, train and coach new and existing employees our GUEST process and Sales Creed
- Training and coaching employees on new products and sales tactics and build with excitement.
B2B Customer Service Director
Mobile-Link Wireless
Lakeville, MN
01.2007 - 04.2013
- Maintain all the Corporate Business accounts
- Oversaw over 3000 wireless lines that I managed and maintained
- Process all the orders and go on site for deployments of the new lines when they switch carriers and implement the changes on site
- Teach and instruct one on one or in large groups on how to use their new devices
- Personally took care of our business customers on a case by case basis verses them having to call into Customer Care Centers.
Store Manager
Mobile-Link Wireless
New Prague, MN
10.2003 - 08.2005
- Assisted in the opening of this location
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Instruct staff on how to handle difficult and complicated sales.
Store Manager
Advanced Wireless Communications
Burnsville, MN
10.2001 - 09.2003
- Multi carrier for Verizon, AT&T, Sprint and T-Mobile
- Mentor, train and coach new and existing employees to sell using the sales process
- Train new employees on products and procedures
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Assign employees to specific duties.
Assistant Store Manager
Sunglass Hut International
Burnsville, MN
09.1998 - 09.2000
- Work directly with the customer
- Maintaining and order product
- Training and coaching employees on new products and sales tactics.
Education
High School Diploma -
Lakeville High School
01.2000
Generals -
North Dakota State University
Skills
- Culture Champion
- Goal orientated
- Strong organizational skills
- Employee development and training
- Meetings and presentations
- Performance reporting
- Sales strategies
- Motivated
- Sales Planning
- Operations Management
Accomplishments
- Q1 and Q2 Top Regional Director in Operations in 2025
- Top Regional Director in 2023
- Presidents Club Winner 2021
- Presidents Club Winner 2022
- Presidents Club Winner 2023
- Presidents Club Winner 2024
- #1 District Leader December 2021
- #1 District Leader March 2022, September 2022, October 2022
- DM MVP for Q3 2021
- DM MVP for Q1 2022
- Chosen for Regional Director Hi-Po Program in 2022
- Attended multiple trainings and workshops on Leadership
- Certified to teach Earn the Right on behalf of Verizon Wireless
- Graduated the Achieve Institute
References
- Aaron Luettinger, 815.519.1894
- Leo Ellman, 952.292.7381
- Tanya Lahti, 218.834.8828
Timeline
Regional Director
Victra - Verizon Wireless Premium Retailer
04.2023 - 08.2025
Director of Special Projects
Victra - Verizon Wireless Premium Retailer - PNW
11.2022 - 04.2023
District Manager
Victra - Verizon Wireless Premium Retailer - Minnesota S/Minnesota E/Minnesota W
09.2017 - 11.2022
District Training Store Manager/Store Manager
Victra - Verizon Wireless Premium Retailer (Formaly A Wireless)
11.2013 - 09.2017
B2B Customer Service Director
Mobile-Link Wireless
01.2007 - 04.2013
Store Manager
Mobile-Link Wireless
10.2003 - 08.2005
Store Manager
Advanced Wireless Communications
10.2001 - 09.2003
Assistant Store Manager
Sunglass Hut International
09.1998 - 09.2000
High School Diploma -
Lakeville High School
Generals -
North Dakota State University
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