Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Eva Buenaventura

San Antonio,TX

Summary

Dynamic and results-oriented professional with a proven track record at Dillards Department Store, excelling in customer service and attention to detail. Skilled in enhancing customer satisfaction and streamlining operations, demonstrated through effective communication and reliable, responsible work ethic. Achieved significant improvements in team efficiency and store environment, showcasing strong multitasking and organizational abilities.

Overview

3
years of professional experience

Work History

Dillards Department Store

Store Associate
02.2004 - 08.2004

Job overview

  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.

Behind The Scenes

Beauty Therapist
08.2003 - 10.2003

Job overview

  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.

The Ministry Of Defense

Senior Storekeeper
03.2002 - 07.2003

Job overview

  • Safeguarded company assets by enforcing strict security protocols and regularly monitoring surveillance systems.
  • Collaborated with management to develop and implement strategies for improving overall store performance.
  • Maintained optimal stock levels through effective communication with suppliers and timely reordering of items.

48 SVS/SVF

Executive Housekeeper
03.2001 - 03.2002

Job overview

  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
  • Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
  • Restocked room supplies such as facial tissues for personal touch with every job.

Education

Sudurnes Upper Comprehensive College
Keflavik, Iceland

Associate of Applied Science from General Studies
05.1998

Skills

  • Attention to Detail Focus
  • Customer Service
  • Excellent Written and Verbal Communication
  • Reliable and Responsible

Languages

Icelandic
Native or Bilingual

Timeline

Store Associate

Dillards Department Store
02.2004 - 08.2004

Beauty Therapist

Behind The Scenes
08.2003 - 10.2003

Senior Storekeeper

The Ministry Of Defense
03.2002 - 07.2003

Executive Housekeeper

48 SVS/SVF
03.2001 - 03.2002

Sudurnes Upper Comprehensive College

Associate of Applied Science from General Studies

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Eva Buenaventura