Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Hi, I’m

Eva Carter

San Antonio,USA
Eva Carter

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
years of professional experience
1
Certificate

Work History

Vangarde, LLC

Senior Program Analyst
07.2020 - Current

Job overview

  • Collect, analyze, and evaluate data to develop projects, plans, and processes to assess effectiveness of current operational activities, including Deployment-Related Health Assessment (DRHA) policies, procedures, and systems.
  • Collaborate with program leadership to audit, analyze, and evaluate overall DRHA Program effectiveness. Identify and evaluate issues impacting delivery of deployment-related healthcare; recommend solutions.
  • Research and analyze complex healthcare operations data to prepare presentations, reports, project plans, and other medical administrative correspondence for Air Force Medical Readiness Agency, Program Manager, and Operations Manager.
  • Coordinate and lead teleconferences, video teleconferences, and meetings for wide range of DRHA stakeholders, to include headquarters-level/MAJOR COMMAND leadership, Military Treatment Facility leadership, medical staff, and line personnel; provide consultation to identify issues and to support improvement of DRHA Program and processes.
  • Prepare and edit technical document templates, including training materials, guides, and reports, of varying complexity.

Woodbury Technologies, Inc.

Program Support Specialist
12.2015 - 06.2020

Job overview

  • Performed a weekly trend analysis and conducted quarterly program management reviews for AF MTFs to identify compliance, metrics, and standard-of-care issues.
  • Provided program consultation and customer support for all AF MTFs, Guard and Reserve medical units (GMU/RMU) and line personnel through teleconferences, and on-site visits to identify challenges, improvement efforts.
  • Collected and analyzed data to develop projects, plans, and processes to measure current operational activities for the Air Reserve Command DRHA Program Managers to track compliance and program trends and support outreach efforts.
  • Served as a point of contact for the Operations Manager designing and developing effective presentations, reports, charts and graphs as needed.

Eyak Corporation

Training Manager
01.2015 - 12.2015

Job overview

  • Coordinated and prioritized training courses to the United States Armed Forces (i.e., Army, Air Force, Marine Corps, Navy and Coast Guard) to ensure new trainees were scheduled and successfully completed the Automated Neuropsychological Assessment Metrics (ANAM) training.
  • Evaluated success of training programs and implemented improvements as needed to enhance effectiveness.
  • Analyzed ANAM training completion and compliance rates for technicians administering ANAM and briefed results leadership during meetings and conferences as needed
  • Streamlined existing training materials and survey forms as needed for training courses to identify training needs

Decypher Technologies

Project Coordinator
12.2013 - 01.2015

Job overview

  • Scheduled and facilitated monthly meetings designed to provide consultation and support for all Air Force Mental Health technicians managing the ANAM program.
  • Maintained databases and spreadsheets with accurate inventory and status
  • Received, interpreted, disseminated, and assisted with implementation of various policy, regulation, directives, and guidance from Headquarters Air Force while also collecting, analyzing, prioritizing, and providing data on programming (manpower and/or financial) requirements using existing measurements/evaluation techniques or devising new ones as required.
  • Collaborated with Air Force Medical Operations Agency ANAM Program Manager and technical experts to provide continued customer support for policy and operational activities.
  • Identified opportunities for process improvement and implemented recommendations for improvement overall.
  • Maintained ANAM Program's Knowledge Exchange website; made web page updates with information on compliance reports and training materials in support of all AF mental and public health technicians responsible for ANAM program.
  • Sole technical support provider for program’s help desk, serving over 800 technicians across Air Force bases worldwide.

Education

Loma Linda University
Loma Linda, CA

Master of Public Health from Public Health
04.2012

The University of Texas At San Antonio
San Antonio, TX

Bachelor of Science from Community Health
05.2006

Skills

  • Program Evaluation
  • Team Meetings
  • Program Improvements
  • Outcome Planning
  • Training Programs
  • Microsoft Office Suite
  • Data Review
  • Project Management

Certification

PMP - Project Management Professional (03/2023 - 03/2026)

Project Management Institute - PMP® Number: 3430776

Languages

Spanish
Native or Bilingual
Availability
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Timeline

Senior Program Analyst

Vangarde, LLC
07.2020 - Current

Program Support Specialist

Woodbury Technologies, Inc.
12.2015 - 06.2020

Training Manager

Eyak Corporation
01.2015 - 12.2015

Project Coordinator

Decypher Technologies
12.2013 - 01.2015

Loma Linda University

Master of Public Health from Public Health

The University of Texas At San Antonio

Bachelor of Science from Community Health

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Eva Carter