Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eva Castillo

Philadelphia,PA

Summary

Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Within Normal Limit
Mineola, NY
01.2024 - 05.2025
  • Prepared and maintained accurate medical charts for each patient visit.
  • Greeted patients, verified insurance information and collected copays.
  • Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
  • Scheduled appointments, managed patient records and updated medical histories.
  • Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
  • Created new patient files upon request while adhering to organizational policies regarding file maintenance.
  • Assisted in preparing treatment rooms for patient examinations by stocking supplies and ensuring proper sanitation standards were met.
  • Provided support to patients with range of motion exercises, transfer activities, ambulation and mobility activities.
  • Demonstrated knowledge of medical terminology related to physical therapy treatment plans.

Chiropractic Assistant

Well-Being Medical
Valley Stream, NY
03.2020 - 01.2024
  • Greeted patients, verified insurance and collected co-payments.
  • Organized office supplies and ordered new items when necessary.
  • Maintained patient records and updated information in the electronic health record system.
  • Prepared the treatment room and sterilized equipment for patient appointments.
  • Maintained cleanliness and organization of clinical areas.
  • Supported administrative tasks such as phone management and correspondence.

Education

High School Diploma -

Hempstead High School
New York
01-2015

Skills

  • Medical charting
  • Appointment scheduling
  • Insurance verification
  • Electronic health records
  • HIPAA compliance
  • Patient check-in
  • Record keeping
  • Treatment preparation
  • Front desk administration
  • Medical billing
  • Chiropractic therapy
  • Stocking supplies

Languages

English
Professional
Spanish
Professional

Timeline

Front Desk Receptionist

Within Normal Limit
01.2024 - 05.2025

Chiropractic Assistant

Well-Being Medical
03.2020 - 01.2024

High School Diploma -

Hempstead High School

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