Hi, I’m
Eva Castillo, RN, IBCLC, CMGT-BC
Corpus Christi,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
20
years of professional experience
1
Certification
Work History
New Life Lactation Consulting
Business Owner
07.2023 - Current
Job overview
- Provided post partum lactation consulting services with incorporation of comprehensive post partum care management
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Christus Spohn Hospital
Registered Nurse
03.2024 - Current
Job overview
- Triage, Labor and Delivery, OR Circulating nurse, Antepartum
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
A.N.D. Home Health
Home Health Nurse
03.2024 - Current
Job overview
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.
- Conducted annual health assessments for disability benefits
Castillo Consulting
Nurse Legal Consultant
01.2017 - 03.2024
Job overview
- Educated attorneys on nursing standard of care issues, resulting in more informed decision-making during case strategy development.
- Ensured compliance with HIPAA regulations, safeguarding patient privacy during the legal process.
- Participated in trial preparation activities such as exhibit creation, witness coordination, and jury selection support.
- Strengthened legal arguments by conducting thorough research on applicable standards of care and best practices in the nursing field.
- Contributed to cost-effective resolution strategies by predicting potential pain points within each party''s positions early in the process.
- Improved case efficiency by streamlining the organization and summarization of complex medical records for attorney review.
- Assisted in drafting persuasive demand letters, utilizing expert knowledge of medical terminology and procedures.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
ST. James Episcopal School
Volunteer RN
08.2022 - 05.2023
Job overview
- Volunteer school nurse
Madison River Oaks Hospital
Staff Registered Nurse, Labor and Delivery
07.2012 - 01.2014
Job overview
- Implemented medication and IV administration, catheter insertion, and airway management.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Consistently maintained accurate documentation of all relevant information related to patient progress, treatments administered and other pertinent data.
- Provided emotional support for patients and families during difficult times, helping them navigate the healthcare system with compassion and understanding.
- Increased patient satisfaction by consistently delivering high-quality nursing care with a focus on empathy, communication, and professionalism.
- Served as a strong advocate for patients'' rights, ensuring that their needs were met in accordance with ethical guidelines and regulatory requirements.
John Peter Smith Hospital
Staff Registered Nurse, Labor and Delivery
01.2011 - 07.2012
Job overview
- RN, Labor and Delivery/Antpartum/OB Triage/Post Partum, Triage
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Baylor All Saints Hospital
Staff Registered Nurse, Labor and Delivery
06.2009 - 01.2011
Job overview
- RN, Labor and Delivery/Antepartum/Post Partum, Triage
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Consistently maintained accurate documentation of all relevant information related to patient progress, treatments administered and other pertinent data.
- Provided emotional support for patients and families during difficult times, helping them navigate the healthcare system with compassion and understanding.
- Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies, and methods to improve health and meet recovery goals.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
- Assisted in the training of nursing students during clinical rotations, fostering an environment conducive to learning and skill development.
- Implemented appropriate interventions based on assessment findings which resulted in improved symptoms management.
Barnes Jewish Hospital Nursing Fellowship for Women’s Services
Staff Registered Nurse, Labor and Delivery
06.2008 - 06.2009
Job overview
- RN, Labor and Delivery/Antepartum/Post Partum, Triage
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Identified patient care requirements by establishing personal rapport with patients and families.
- Gathered patient health data through interviews and observation, documenting data in electronic records.
- Implemented appropriate interventions based on assessment findings which resulted in improved symptoms management.
- Educated patients on disease prevention and management strategies, empowering them to make informed decisions about their health.
- Served as a strong advocate for patients'' rights, ensuring that their needs were met in accordance with ethical guidelines and regulatory requirements.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Improved patient outcomes by implementing evidence-based nursing practices and providing individualized care.
Huggins Collision Center
Office Manager
06.2004 - 08.2006
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Education
Herzing UniversityDearborn, MI
No Degree from RN To MSN Study
12.2026
University of South DakotaRapid City, SD
ADN
05.2008
University of TexasArlington, TX
Pre-nursing
05.2006
Lake Worth High SchoolLake Worth, TX
High School Diploma
05.2003
Skills
- Excellent teamwork, communication and interpersonal skills
- Self motivated and outstanding leadership skills
- Proven ability to organize and complete tasks
- Able to multitask with ease
- Proficient in EMR systems
- Strong Clinical Judgment
- Patient and family advocacy
- Board Certified Case Manager
- Complex Problem-Solving
- Treatment Planning
- Call triaging
Certification
- International Board Certified Lactation Consultant
- BLS
- ACLS
- AWHONN Advanced Fetal Monitoring Certified
- NRP
- CMGT-BC
Timeline
Home Health Nurse
A.N.D. Home Health
03.2024 - Current
Registered Nurse
Christus Spohn Hospital
03.2024 - Current
Business Owner
New Life Lactation Consulting
07.2023 - Current
Volunteer RN
ST. James Episcopal School
08.2022 - 05.2023
Nurse Legal Consultant
Castillo Consulting
01.2017 - 03.2024
Staff Registered Nurse, Labor and Delivery
Madison River Oaks Hospital
07.2012 - 01.2014
Staff Registered Nurse, Labor and Delivery
John Peter Smith Hospital
01.2011 - 07.2012
Staff Registered Nurse, Labor and Delivery
Baylor All Saints Hospital
06.2009 - 01.2011
Staff Registered Nurse, Labor and Delivery
Barnes Jewish Hospital Nursing Fellowship for Women’s Services
06.2008 - 06.2009
Office Manager
Huggins Collision Center
06.2004 - 08.2006
University of South Dakota
ADN
University of Texas
Pre-nursing
Lake Worth High School
High School Diploma
Herzing University
No Degree from RN To MSN Study
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