Eva Clark
Baxter,TN
Summary
I seek a position in a company where I can use my innovative ideas, past 26 + years experience in Customer Service, as well as my dynamic personality for the benefit of the company. Dedication and the Drive to provide great service.
Overview
35
35
years of professional experience
Work History
HBC/GM Coordinator
Food City
02.2021 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Above and Beyond Customer Service
Distribution Associate
Academy Distribution Center
12.2020 - 02.2021
- Inspected merchandise for damage and discrepancies with documentation.
- Prepared boxes, pallets and crates for outgoing shipments.
- Received loads, checked merchandise and tagged with warehouse IDs.
- Prioritized and rearranged tasks to meet changing demands.
- Picked orders, scanned products and packed boxes.
Assistant Store Manager
Earth Origins Market
09.2015 - 09.2020
- I am responsible for maintaining the store when the Store Manager is not available
- I would be responsible for making the schedule for the store and entering it in Etime
- I also would send weekly reports, enter shrink and excel file documents in period end for the week, also I code invoices for store supplies and postage
- I also am knowledgeable on Merlin, Order dog, Zebra Handheld, IPOD scanner, attendance counts
- I also had the responsibilities of ordering UNFI, Albert's and DSD orders as well as running the store while the
- Store Manager is out
- I also would do online mailout orders to customers on product they would order from the store
- Inventory Control on, in store Inventory, receiving of product through backdoor DSD receiving.
Grocery Manager
Eath Origins Outlet
05.2014 - 09.2015
- As the Grocery Manger, I am responsible for ordering a major part of the store, frozen, dairy, grocery as well as meat, produce, beer & wine & end of quarter inventory paperwork
- I also order from 20+
- DSD orders, communicating with vendors to establish a great business relationship, receiving free fills to promote sales on new products & special deals
- I do special request for customers and bring in as many request
- I provide great Leadership for my fellow co workers to provide a great positive work environment to ensure that every customer has a great shopping experience
- Serv safe, food safety certificate expired
Shift Supervisor
Earth Origins Outlet
08.2012 - 05.2014
- I manage the store as the MOD on duty maintaining the Front end as well as all the Departments throughout the store, providing great customer service to all customers that enter to store
- I also was responsible for all DSD orders, keeping the shelves stocked, doing my best to honor as many customer request on products
- Opening and Closing the store, prepping all tills for end of day and or next day business day, balancing the safe throughout the day
- Entering all Cashier paperwork into the computer for the bank deposit, getting change orders if needed and filing all documentation into files
- Monthly inventory counts and end of period paperwork, coding invoices for end of each week and end of period.
Assistant Liquor Manager
Albertsons
01.2009 - 06.2012
- Customer Service, Cash Handling, multi tasking skills, DSD deliveries which involved entering all information into the handgun, printing all documentation and filing invoices, organized end of the quarter paperwork, resets on end caps, ordering product for entire store, current sales logging and documenting previous year sales, vendor and rep communications and established a business relationship, signage and tag printing, did monthly price change reports.
Drug Merchandiser
Albertsons
09.1999 - 01.2009
- Customer Service, Stocking merchandise, inventory, EOE backstock, sign and tag making, DSD documentation, End cap switch outs, holiday resets, ordering merchandise
Drug Merchandiser
Albertsons
01.1995 - 07.1999
- Customer Service, Money Management, inventory, stocking merchandise
Assistant
Daycare, Pee Wee Ranch Daycare
03.1992 - 11.1994
- Taking care of children ages 6 months to 12 years of age, after school pick up, CDL
Cashier, Front End Assistant, Night Manger
Albertsons
03.1988 - 10.1994
Education
High school diploma or GED -
Maynard Evans High School
Orlando, FL1991
Skills
- Shipment Procedures
- Adaptable and Flexible
- Billing and Payment Processing
- Customer Service Excellence
- Microsoft Office
- Product Knowledge
- Customer Relations
- POS Systems Operations
- Time Management Skills
- Till Counting
- Credit and Cash Transactions
- Account Invoicing
- Reports
- Product and Service Sales
- Customer Assistance
- Staff Training
- Merchandising
- POS Systems
- Inventory Management
- Accounting Softwares
Involved in Boy Scouts while my Son earned Eagle
While my son was in Scouts earning the rank of eagle, I was very involved in Volunteering and earning my Brotherhood in the OA as well my Wood Badge Beads.
Timeline
HBC/GM Coordinator
Food City
02.2021 - Current
Distribution Associate
Academy Distribution Center
12.2020 - 02.2021
Assistant Store Manager
Earth Origins Market
09.2015 - 09.2020
Grocery Manager
Eath Origins Outlet
05.2014 - 09.2015
Shift Supervisor
Earth Origins Outlet
08.2012 - 05.2014
Assistant Liquor Manager
Albertsons
01.2009 - 06.2012
Drug Merchandiser
Albertsons
09.1999 - 01.2009
Drug Merchandiser
Albertsons
01.1995 - 07.1999
Assistant
Daycare, Pee Wee Ranch Daycare
03.1992 - 11.1994
Cashier, Front End Assistant, Night Manger
Albertsons
03.1988 - 10.1994
High school diploma or GED -
Maynard Evans High School
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