Eva Corona
Santa Ana,CA
Summary
At Cliff Warren Investments, I excelled as a Property Manager, adeptly managing financials and enhancing tenant relations. My expertise in lease administration and commitment to fair housing compliance significantly improved operational efficiency. Known for resolving tenant issues swiftly, I ensured satisfaction and compliance, showcasing my strong negotiation skills and financial acumen. Experienced Assistant Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
11
11
years of professional experience
Work History
Property Manager
Cliff Warren Investments
Santa Ana, CA
07.2013 - 08.2024
- Prepared detailed budgets and financial reports for properties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Completed lease applications and verifications, notifying prospects of results.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed and oversaw operations, maintenance and administration of properties.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Facilitated tenant paperwork processing and verification.
- Handled resident complaints and expedited maintenance requests.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Processed evictions when necessary in accordance with state laws and procedures.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Collected monthly assessments, rental fees, deposits and payments.
Education
Bakersfield College
Bakersfield, CA04-1985
Skills
- Debt control
- Work order monitoring
- Tenant relations
- Lease administration
- Preparing property agreements
- Fair housing compliance
Languages
Spanish
Native/ Bilingual
Timeline
Property Manager
Cliff Warren Investments
07.2013 - 08.2024
Bakersfield College
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