Eva Davidson
Greensboro,NC
Summary
Accomplished Front Office Group Lead at EssilorLuxottica, adept in production management and employee development. Enhanced team performance by fostering a collaborative environment and implementing continuous improvement strategies, leading to significant productivity increases. Skilled in motivational techniques and performance monitoring, consistently achieving and surpassing production targets.
Overview
13
13
years of professional experience
Work History
Front Office Group Lead
EssilorLuxottica
Greensboro, NC
06.2021 - Current
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Developed a collaborative work environment through open communication and regular team meetings, enhancing overall group performance.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Trained new team members by relaying information on company procedures and safety requirements.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
- Conducted regular performance evaluations and provided constructive feedback to team members, contributing to professional growth and development.
- Collaborated with other departments to optimize production workflows.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Met production targets and tight deadlines by collaborating closely with team members.
- Adjusted machines to increase productivity for runs.
- Made sure that products were produced on time and are of good quality.
Frame Receiver/Tracer
EssilorLuxottica
Greensboro, NC
06.2021 - Current
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Received and verified patient jobs using the Optifacts program and ensuring the frames were correct and had accurate dimensions.
- Using the LT-1200 tracer to get an accurate circumference measurements.
- Corrected work tickets that required edits to be made to ensure the Finish department edged jobs correctly.
- Received lenses into the Optifacts system and paired them with the frames using the labeling system.
- Returned jobs back to accounts that were either wrong frames, Lens Only, Uncuts, or not in our system.
Janitorial Services Supervisor
B&B Carolina Cleaning
Asheboro, NC
02.2011 - 06.2021
- Assisted in recruitment efforts to attract top talent in the janitorial field and ensure adequate staffing levels were maintained.
- Conducted regular inspections to ensure adherence to quality standards and identify areas for improvement.
- Maintained a safe work environment by enforcing safety protocols and training staff on proper usage of chemicals and equipment.
- Provided excellent customer service, resolving client issues professionally and efficiently while maintaining positive relationships.
- Followed labor laws and company regulations regarding employees' attendance and disciplinary actions.
- Enhanced cleanliness standards by implementing efficient janitorial procedures and techniques.
- Performed regular facility inspections, and created plans to resolve problems.
- Applied effective commercial building maintenance principles and practices.
- Monitored subordinates' performance and quickly addressed emerging issues.
- Optimized staff productivity by creating balanced schedules that maximized efficiency without sacrificing quality.
- Complied with safety and environmental health laws and regulations.
- Implemented environmentally friendly practices, reducing waste output and promoting sustainability within the organization.
- Maintained cleaning supplies inventory, and replenished depleted items.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Monitored staff performance and provided feedback to drive productivity.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Addressed customer feedback and complaints to maximize satisfaction.
- Maintained required records of work hours, budgets and payrolls.
Education
High School Diploma -
Western Guilford High School
Greensboro, NC06.1995
Skills
Verbal and written communication
Relationship Building
Continuous Improvement
Schedule Coordination
Group and individual instruction
Motivational Skills
Employee Development
Performance monitoring
Production Management
Staff Management
Production tracking
Feedback Delivery
Accomplishments
Employee of the Month 2021
MVP Beast Awards 2022
Group Lead of the Quarter 2023
MVP Beast Award 2024
Timeline
Front Office Group Lead
EssilorLuxottica
06.2021 - Current
Frame Receiver/Tracer
EssilorLuxottica
06.2021 - Current
Janitorial Services Supervisor
B&B Carolina Cleaning
02.2011 - 06.2021
High School Diploma -
Western Guilford High School