Eva De La Cruz
Bronx
Summary
Experienced professional with comprehensive training in Basic Life Support (BLS) and Crisis Prevention Intervention (CPI). Proven ability to effectively handle emergency situations and provide critical care support. Skilled in crisis de-escalation techniques and maintaining a calm demeanor under pressure. Dedicated to ensuring the safety and well-being of individuals in challenging environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
PCA
Mount Sinai
03.2025 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Collected and transported specimens to prepare for lab testing.
- Maintained clean and safe environment to promote patient safety and comfort.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
PCA
Beth Israel Hospital
12.2022 - 02.2025
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
- Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
- Enhanced patient safety by consistently monitoring and reporting on their mental health status.
- Reduced incidents of aggressive behavior by implementing de-escalation techniques.
Emergency Medical Technician
Transcare
02.2012 - 02.2016
- Responded to emergency medical and trauma calls, assisted with labor and delivery, conducted patient assessments, provided CPR when needed, driver of emergency vehicle.
Emergency Medical Technician
New York City Fire Department
06.2003 - 07.2010
- Responded to emergency medical and trauma calls, assisted with labor and delivery, conducted patient assessments, provided CPR when needed, driver of emergency vehicle. Trained in Hazmat
Education
Certificate - Medical Assistant
Sanford Brown Institute
New York, NYHigh School Diploma -
Oneonta Job Corps
Oneonta, NY12.2000
Skills
- Biomedical, Collection, EKG CPI training BLS Phlebotomy/EKG
Certification
Medical assistant BLS CPI
Languages
Spanish
Full Professional
English
Full Professional
ADDITIONAL INFORMATION
- Clinical Skills - taking Vital Signs, assisting in Physical Examinations, Biomedical Waste Disposal, Electrocardiography, Clinical Asepsis, etc.
- Laboratory Skills - Phlebotomy (Finger Sticks and Venipunctures), Smear Procedures, Urinalysis, and Specimen Collection
- SKILLS: Microsoft Word, Windows 98, XP, Vista, Bing, Yahoo, Google and WebMD
- OTHER SKILLS: Excellent communication and interpersonal skills, able to deliver quality customer service, strong organizational abilities: detailed and result oriented; ability to motivate and inspire others, strong leadership skills, work well under stressful situations, cooperative team member, positive thinker, self directed, confident, loving, compassionate, friendly, eager to learn and apply new skills.
Timeline
PCA
Mount Sinai
03.2025 - Current
PCA
Beth Israel Hospital
12.2022 - 02.2025
Emergency Medical Technician
Transcare
02.2012 - 02.2016
Emergency Medical Technician
New York City Fire Department
06.2003 - 07.2010
Certificate - Medical Assistant
Sanford Brown Institute
High School Diploma -
Oneonta Job Corps
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