Summary
Overview
Work History
Education
Skills
PROGRAMS
Timeline
Generic

Eva Dickey

Albion,MI

Summary

I am a passionate and enthusiastic professional seeking career opportunities that will allow me to exercise my administrative, customer service, and leadership skills.

Overview

21
21
years of professional experience

Work History

Secondary Process Operator

Eaton Corporation
02.2008 - Current

Safely and efficiently perform manual labor during the production process of Eaton products.

80 hours + overtime, bi-weekly

  • Examine incoming materials and compared to documentation for accuracy and quality
  • Inspect finished products for quality to meet customer specifications
  • Perform necessary operator maintenance on machine and fabrication equipment
  • Assemble parts for size, part marking, inspection and proof testing
  • Maintain general cleaning and preventive maintenance duties
  • Utilize various means of data recording, paper, electronic database, and software
  • Learn, apply, and retain new techniques, concepts and procedures required for continuously improving products, processes, services, deliveries, and overall quality

Administrative Assistant I

Continental Carbonic Products, Inc.
10.2006 - 01.2008

Provided administrative support to the operations department at the nation's largest distributor of dry ice blasting equipment.

80 hours biweekly

  • Managed order requests; telephone, letter, email, or in-person visit to the office
  • Utilized excellent communication and customer service skills
  • Composed, prepared, edited, and distributed department memos
  • Filed documents to maintain an organized and efficient office environment
  • Processed payroll and billing invoices on a biweekly basis
  • Acted as liaison between departments
  • Photocopied and printed out documents on behalf of other colleagues
  • Addressed and deescalated customer complaints


Administrative Assistant

Foote Hospital (Manpower Temp Agency)
11.2004 - 10.2006

Performed clerical and scheduling duties in hospital lab for patients and physicians.

80 hours biweekly

  • Communicated with clinical staff to ensure appropriate patient information was gathered
  • Scheduled lab work, test, and X-rays per physician request
  • Processed incoming paperwork
  • Handled confidential information with discretion
  • Provided friendly and accurate customer service to patients / hospital staff
  • Understood and followed hospital policy and compliance standards
  • Worked to continuously improve administrative processes


Accounting Clerk

Federal Center, DRMS (Manpower Temp Agency)
04.2002 - 09.2004

Managed Federal Government contract sales for payment due or over payment for purchased merchandise.

80 hours biweekly

  • Completed data entry tasks with accuracy and efficiency
  • Entered numerical data into databases with speed and accuracy using 10-key pad
  • Gathered data from multiple sources and programs
  • Identified data entry errors and reported to necessary departments
  • Reconciled and reported any discrepancies in records
  • Checked for accuracy in figures and postings
  • Assessed data and information to verify entry, calculation and billing code accuracy
  • Matched purchase orders with invoices and recorded necessary information
  • Filed accounting records in numerical order
  • Entered debits and credits into database software accurately
  • Balanced and closed expired government contracts

General Office Assistant 6 (Limited Term)

Family Independence Agency (Closed/ Relocated)
12.1999 - 09.2000

Supported the State of Michigan SNAP department by providing administrative support

20 hours a week

  • Processed and distributed benefits to clients
  • Greeted clients/visitors professionally and provided friendly, knowledgeable assistance
  • Provided administrative support to the Human Resource department
  • Filed and maintained records in compliance to the state record keeping system
  • Completed daily teller and supervisor balance sheets
  • Manged month end reports
  • Used alpha numeric filing system
  • Demonstrated respect, friendliness and wiliness to help as needed
  • Assisted clients with filling out application process
  • Operated standard office equipment

Education

Bachelor of Science - Business Administration

Siena Heights University
Adrian, MI

Skills

  • Detailed Oriented
  • Time Management
  • Accountability
  • Communication
  • Leadership
  • Customer Service
  • Collaboration
  • Decision-Making
  • Critical Thinking

PROGRAMS

  • Microsoft Word
  • Microsoft Power Point
  • Microsoft Excel
  • Outlook
  • Google Docs

Timeline

Secondary Process Operator

Eaton Corporation
02.2008 - Current

Administrative Assistant I

Continental Carbonic Products, Inc.
10.2006 - 01.2008

Administrative Assistant

Foote Hospital (Manpower Temp Agency)
11.2004 - 10.2006

Accounting Clerk

Federal Center, DRMS (Manpower Temp Agency)
04.2002 - 09.2004

General Office Assistant 6 (Limited Term)

Family Independence Agency (Closed/ Relocated)
12.1999 - 09.2000

Bachelor of Science - Business Administration

Siena Heights University
Eva Dickey