Eva Doyle
Spring Hill
Summary
I am a semi recent graduate looking to work hard. I am teachable, respectful, discerning, patient, able to handle and solve conflict. I come early, stay late. I am able and open to pick up shifts, flexible schedule. I enjoy solving problems, helping customers, and a fast moving work environment.
I have been working at a Starbucks in East Aurora, Ny since September of 2024. After 2 weeks i was officially certified, the month after I was promoted to Shift Lead. I now have experience in certifying multiple different baristas with different expertise and personalities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead
Starbucks
09.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Collaborated with management to develop strategies for improving overall store operations.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
KITCHEN MANAGER
Word of Life Bible Institute
05.2024 - 08.2024
- Monitored performance levels of staf members on a daily basis providing feedback as needed for improved productivity
- Oversaw ordering process from suppliers in order to maintain adequate stock levels at all times
- Monitored food preparation and presentation to enforce adherence to portion sizes and quality standards
- Demonstrated excellent organizational skills in managing the daily operations of a busy kitchen environment
- Coordinated with other departments to ensure that orders were prepared on time, accurately and eciently
- Established efective communication between cooks, servers, bartenders, management team and customers to ensure smooth operation of services provided by the kitchen
- Created specialty dishes and developed recipes to be used in dining facilities
- Trained new staf in kitchen operations, procedures and food prep standards
- Implemented new menu items while ensuring quality standards were met according to recipes and instructions
- Communicated with cooks to achieve timely and accurate food orders
- Followed sanitation and food safety standards to prevent illnesses
- Cooked food by tasting and smelling it to ensure palatability and avor conformity
- Oversaw kitchen staf to achieve proper recipe completion and quality standards
- Veried daily prep lists to conrm correct amount of prepared products
CAMP COUNSELOR VOLUNTEER
Word of Life
05.2023 - 08.2023
- Provided guidance to younger campers and acted as a role model by encouraging respect, responsibility, and good sportsmanship
- Scheduled maintenance and use of facilities
- Adapted quickly to changing environments while maintaining a positive attitude
- Managed time eciently by completing tasks within designated deadlines set by the Camp Director
- Organized, led, and promoted interest in recreational activities
- Explained rules and safety procedures to participants in recreational activities and demonstrated use of materials and equipment
- Implemented creative ideas into daily programming in order to keep campers engaged in fun learning experiences
- Utilized problem-solving skills to efectively address challenging situations that arose during the course of the day
- Discussed and resolved participant complaints
- Maintained time and attendance forms and inventory lists
Education
Certification in Biblical Studies -
Word of Life Bible Institute
Pottersville, NY08.2024
GED -
Liberty University
Lynchburg, VA04.2022
Skills
- Food Preparation
- Food Safety Compliance
- Multitasking and Organization
- Sanitation
- Safe Food Handling
- Problem-Solving
- Attention to Detail
- Kitchen Management
- Customer Service
- Flexible Schedule
- Team Collaboration and Leadership
- Quality Assurance
- Staff Supervision
- Staff Management
- Staff Coaching
- Teachability
- Respect for authority
- Multitasking and organization
- Employee training
- Customer service
- Workload balancing
- Deadline management
- Task delegation
Accomplishments
I was offered the assistant management position at Starbucks but declined because I am moving to Florida permanently.
Certification
Starbucks Barista certified.
Starbucks Barista Trainer certified.
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead
Starbucks
09.2024 - Current
KITCHEN MANAGER
Word of Life Bible Institute
05.2024 - 08.2024
CAMP COUNSELOR VOLUNTEER
Word of Life
05.2023 - 08.2023
GED -
Liberty University
Certification in Biblical Studies -
Word of Life Bible Institute
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