Summary
Overview
Work History
Education
Skills
Timeline
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Eva Gonzales

Nashua

Summary

Dedicated Exercise Science student at Merrimack College, with a strong background in athletics as a member of the Women's Golf team. Experienced in customer service and leadership, having worked as a shift lead at multiple jobs. Skilled in team collaboration, problem-solving, and time management. Passionate about applying exercise science knowledge to Physical Therapy, as well as Athletic Training.

Overview

4
4
years of professional experience

Work History

Golf Simulator Coordinator

Golf 360
01.2023 - Current
  • Opened and closed the shop, ensuring all operational procedures were followed for security and organization.
  • Troubleshot simulator issues, providing quick solutions to ensure minimal downtime and a seamless customer experience.
  • -Managed cash register, accurately processing customer transactions and balancing cash drawers.
  • Checked customers in and booked slots, ensuring efficient scheduling and high customer satisfaction.
  • Created and scheduled social media posts, increasing brand engagement and online visibility.

Shift Lead

Playa Bowls
12.2022 - 10.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Kept employees operating productively and working on task to meet business and customer needs.

Pro Shop Attendant

Nashua Country Club
06.2023 - 09.2023
  • Assisted with event coordination, including tournament setup and logistics for smooth operations.
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Developed strong rapport with customers by offering personalized recommendations based on their specific needs.
  • Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.

Tournament Worker

U.S Kids Golf
04.2021 - 09.2021
  • Adapted quickly to unforeseen challenges or changes in the tournament schedule, demonstrating flexibility and problem-solving skills.
  • Supported event organizers in securing additional staff/volunteers as needed for optimal coverage of responsibilities during tournaments.
  • Assisted players and parents with understanding and adhering to rules, ensuring a positive and smooth experience.
  • Checked in players for their tee times, ensuring efficient scheduling and minimizing delays.

Education

Bachelor of Exercise Science - Exercise Science

Merrimack College
North Andover, MA
05-2027

Skills

  • Consistent Reliability
  • Excellent communication
  • Customer service
  • Problem-solving

Timeline

Pro Shop Attendant

Nashua Country Club
06.2023 - 09.2023

Golf Simulator Coordinator

Golf 360
01.2023 - Current

Shift Lead

Playa Bowls
12.2022 - 10.2023

Tournament Worker

U.S Kids Golf
04.2021 - 09.2021

Bachelor of Exercise Science - Exercise Science

Merrimack College
Eva Gonzales