Summary
Overview
Work History
Education
Skills
Timeline
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Eva Graham

Debary,Florida

Summary

Driven Busser with experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.

Overview

3
3
years of professional experience

Work History

Busser

Fish Bones
10.2023 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Respected guest privacy by discreetly clearing dishes without interrupting conversations.
  • Arranged tables and chairs for special occasions and events.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Worked well in diverse team settings by partnering with others to complete tasks.

Host

Fish Bones
08.2022 - 10.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
  • Coordinated closely with event planners for successful execution of private functions held at the restaurant.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Cashier

Tijuana Flats
04.2021 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Served food to customers, and assisted with any concerns, wants and needs.

Education

No Degree - Health Sciences

University of Central Florida
Orlando, FL
05.2026

Associate of Arts - Biology

Daytona State College
Daytona Beach, FL
05.2022

Skills

  • Time Management
  • Cleaning and sanitizing
  • Table Bussing
  • Team Collaboration
  • Resourcefulness
  • Cleaning procedures
  • Professional Appearance
  • Cleanliness Maintenance
  • Food Running
  • Performance Improvement
  • Strategic Planning
  • Effective problem solving
  • Efficient Table Clearing

Timeline

Busser

Fish Bones
10.2023 - Current

Host

Fish Bones
08.2022 - 10.2023

Cashier

Tijuana Flats
04.2021 - 07.2021

No Degree - Health Sciences

University of Central Florida

Associate of Arts - Biology

Daytona State College

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Eva Graham