Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Eva Grise

Newark,DE

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

3
3
years of professional experience

Work History

Host

Millburn Standard
02.2021 - Current
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Chinese TA

Tzu Chi Academy
09.2021 - 06.2022
  • Offered cross-cultural communication and instruction designed to accelerate student's academic and linguistic skills.
  • Used variety of teaching methods to successfully help wide range of students.
  • Monitored student progress and provided feedback and support.

English Language Tutor

Private Tutoring Company
08.2021 - 06.2022
  • Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
  • Improved students' written and verbal English skills through personalized learning programs.
  • Leveraged technology and visual aids to engage students and enhance learning.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.

Cashier, Food Server

Jay Vending
06.2020 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.

Education

High School Diploma -

Millburn High School
Millburn, NJ
06.2022

Skills

  • Chinese Language Fluency
  • Group and Individual Instruction
  • Language Instruction
  • Customer Service
  • POS Software
  • Monetary Transactions
  • Phone Inquiries

Accomplishments

  • University of Delaware World Scholars Program
  • American Councils x Fulbright TISLP Intensive Chinese Language Program - National Tsinghua University
  • Seal of Biliteracy

Languages

Chinese (Mandarin)
Professional Working

Timeline

Chinese TA

Tzu Chi Academy
09.2021 - 06.2022

English Language Tutor

Private Tutoring Company
08.2021 - 06.2022

Host

Millburn Standard
02.2021 - Current

Cashier, Food Server

Jay Vending
06.2020 - 08.2021

High School Diploma -

Millburn High School

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Eva Grise