Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eva Grubb

KY - Kentucky,LONDON

Summary

Proven track record in enhancing customer satisfaction and streamlining payment processes, as demonstrated during my tenure at Dollar General. Skilled in POS systems and customer service excellence, I excel in fast-paced environments, ensuring accuracy and efficiency. My approach combines effective time management with a commitment to resolving customer concerns, contributing to significant improvements in customer relations. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

11
11
years of professional experience

Work History

Cashier

Dollar General
03.2021 - 08.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.

Customer Service Representative

Senture
01.2017 - 03.2020
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.

Cashier

Walmart
07.2010 - 02.2011
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

North Laurel High School
London, KY
05.2010

Skills

  • Payment Processing
  • Cash Register Operation
  • POS Systems
  • Product Recommendations
  • Customer Assistance
  • ID Verification
  • Product restocking
  • Payment Collection
  • Customer Service
  • Customer Relations
  • Reports and documents
  • Customer service excellence
  • Written and verbal communication
  • Time management skills

Timeline

Cashier

Dollar General
03.2021 - 08.2021

Customer Service Representative

Senture
01.2017 - 03.2020

Cashier

Walmart
07.2010 - 02.2011

High School Diploma -

North Laurel High School
Eva Grubb