Results-oriented sales professional with over 10+ years of professional experience. In-depth knowledge of customer service and sales. Strong work ethic with a commitment to improving quotas reaching meaningful goal and remembering that customer retention is always the goal in growing revenue and always a team player. Successful Non profit manager, natural outreach and counseling skills for people with health issues and at risk community. Always ready and open to learn new skill sets and ready for a new career adventure.
Overview
26
26
years of professional experience
Work History
Owner
Kauai Buy And Sell - Facbook Group 45k Members
06.2010 - Current
Manage day-to-day business operations
Conducted target market research to scope out industry competition and identify advantageous trends
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues
Developed key operational initiatives to drive and maintain substantial business growth
Grew group to 45k + users.
National Account Manager
SANS
06.2006 - 01.2022
Successfully called on CIO, CISO, CSO, head of engineering, operations, talent acquisition, learning & development and other high-level decision makers in a company
Prioritized face to face meetings with both key accounts and target prospects
Identified new business unit and functional areas with strong potential for the company portfolio of products
Prospected, qualified and secured new customer relationships causing new pipeline and business generation
Leveraged existing account contacts and account-based marketing resources to position relevant content causing leads and pipeline growth
Supplied marketing business development functions key account and contact information to support lead generation and continually iterate to refine process
Build and maintained a healthy sales pipeline with an average of 38% growth per year
Manage and grew existing accounts, and lead strategy to acquire large enterprise, high potential organizations purchases
Prepare and oversee Sales Account Plans required to understand account, engage internal sales resources, and facilitate context for developing strategy and action plans
Worked as a team player and thought leader and contributor with various teams, sharing learnings from wins, losses, and best practices to accelerate growth
Maintained double digit revenue growth, expand client footprint, and increase portfolio adoption across assigned accounts
Experience managing large complex enterprise sales.
Administrative Assistant to the Executive Director - Volunteer Coordinator - Community Outreach
Malama Pono - HIV and AIDS Prevention (Nonprofit Agency)
04.2003 - 04.2006
Updated and maintained membership database
Tracked monthly performance of volunteers and outreach
Supported and assisted executive director in management of facility budgets and business practices
Helped develop positive relationships on behalf of company with other community agencies, families, area health care community and community at large
Prioritized and allocated valuable resources to meet business targets
Worked closely with organizational leadership and board of directors to grow our volunteer and donor's database
Office operations - email, phones, managing the office, etc...
Outreach Coordinator/ Substance Abuse Counselor for Woman and Children at risk
Kauai Rural Health and State of Hawaii Department of Health
02.1998 - 02.2003
Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services
Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues
Advocated for client rights and sought solutions by tracking and monitoring their needs and submitting them to our mentor Mary Jo Sweeney and Roy Nishida who would get the data to the public service workers, foundations for funding, and other organizations beneficial
Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs
Trained specialized foster parents to care for children with severe behavioral and emotional needs
Made home visits and worked with clients and their families to get basic needs met
Worked with the University of Missouri on pilot program for teen Mom's
Traveled for the program
Opened the first community center in the East side of Kauai for family resources focusing on women, pregnant women, children at risk
Meaning substance abuse and domestic violence
The center is still open and ran by Child and family services Kauai.
Education
Bachelor's - Business
University of Hawaii
Honolulu, Hawaii
06.2024
Skills
Salesforce - 10 years
Microsoft Office - 10 years
Customer Relations
Operations Management
Relationship Building
Client Service
Project Management
Enterprise Sales
C Level Executive Sales and Account Managment
Timeline
Owner
Kauai Buy And Sell - Facbook Group 45k Members
06.2010 - Current
National Account Manager
SANS
06.2006 - 01.2022
Administrative Assistant to the Executive Director - Volunteer Coordinator - Community Outreach
Malama Pono - HIV and AIDS Prevention (Nonprofit Agency)
04.2003 - 04.2006
Outreach Coordinator/ Substance Abuse Counselor for Woman and Children at risk
Kauai Rural Health and State of Hawaii Department of Health