Eva Kaplan
Asheville,NC
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Camp Counselor
JCC Summer Camp
Raleigh, NC
06.2024 - 08.2024
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Server
Mellow Mushroom
Wake Forest, NC
12.2022 - 06.2023
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
Some College (No Degree) - Music Technology
University of North Carolina At Asheville
Asheville, NCSkills
- Creative mindset
- Positive engagement
- Problem-solving
- First aid
- Flexibility and adaptability
- Time management
- Memory retention
- Performance improvement
- Order accuracy
Certification
- First Aid Certified
- Babysitting Certified
Accomplishments
- Girl Scout Bronze Award
Timeline
Camp Counselor
JCC Summer Camp
06.2024 - 08.2024
Server
Mellow Mushroom
12.2022 - 06.2023
Some College (No Degree) - Music Technology
University of North Carolina At Asheville
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