EVA KEUNGKEOSIENE
St. Petersburg,FL
Summary
Experienced in cash management and press operations, with a strong focus on team training and customer service. Proven ability to enhance operational efficiency while maintaining quality and safety standards. Committed to achieving business objectives through effective problem-solving and leadership.
Overview
11
11
years of professional experience
Work History
Press Operator
Enersys
Pinellas Park, Florida
08.2023 - Current
- Adjusted machine settings to enhance production efficiency and reduce downtime.
- Monitored quality control measures to ensure product standards during press operations.
- Changed press tooling for various production jobs.
- Collaborated with team members to streamline workflow and improve production timelines.
- Follow safety protocols to maintain a safe work environment.
Head Cashier
Lowes Home Improvement
St. Petersburg, Florida
10.2020 - Current
- Manage cash registers and handle daily cash reconciliation.
- Trained new cashiers on register operations and customer interaction.
- Resolved customer complaints and escalated issues to improve service quality.
- Supervised cashiers during shifts to ensure optimal register coverage and smooth operations.
- Processed returns, exchanges, and refunds per company policy, enhancing customer satisfaction.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
Shift Leader
Dunkin' Donuts
St. Petersburg, Florida
08.2015 - 07.2020
- Supervised team members during shifts, ensuring smooth operations and high service standards.
- Resolved customer complaints, improving service quality and customer satisfaction.
- Assisted in the training of new employees.
- Oversaw inventory levels and replenished supplies.
- Completed opening and closing duties, ensuring readiness for business operations.
Education
High School Diploma -
St Petersburg High School
06-2014
Skills
- Press tooling
- Production efficiency
- Machine operation
- Order Fulfillment
- Cash handling and management
- Store Opening and Closing
- Team Leadership
- Customer Service
- Policy Enforcement
- Attention to detail
Timeline
Press Operator
Enersys
08.2023 - Current
Head Cashier
Lowes Home Improvement
10.2020 - Current
Shift Leader
Dunkin' Donuts
08.2015 - 07.2020
High School Diploma -
St Petersburg High School