Eva Kiryakos
El Cajon,CA
Summary
Skilled Dental Assistant with two years total of extensive experience at Smile Care Dentistry and Bowers Cosmetic Dentistry, proficient in patient services representation, dental radiography, coronal polish, and equipment sterilization. Demonstrated excellence in patient care coordination and oral hygiene education, enhancing patient satisfaction and retention. Adept at fostering teamwork and collaboration, significantly improving office efficiency and patient flow management. Versatile and dedicated, excelled at past work experiences by enhancing patient satisfaction and streamlining operations. Skilled in customer service and patient education, significantly improved treatment outcomes. Collaborative spirit and efficiency in managing dental supplies and patient records underscore commitment to excellence in dental support roles.
Overview
6
6
years of professional experience
Work History
Dental Assistant/Front Desk Receptionist
Smile Care Dentistry
06.2005 - 10.2006
- Straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chair-side assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Having a positive relationship through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer problems and complaints.
- Handled assignments independently with good judgement and critical thinking skills.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Dental Assistant/Dental Receptionist
Bowers Cosmetic Dentistry
05.2004 - 05.2005
- Straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
- Conducted inventory management to maintain essential supplies, avoiding procedural delays.
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Helped patients complete necessary medical forms and documentation.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.
Cook
Sorrento Deli Mart
06.2000 - 03.2004
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
In Progress - Biology
Grossmont College
El Cajon, CA05.2030
Dental Assistant -
Concorde Career College
San Diego, CA06.2004
High School Diploma -
El Cajon Valley High School
El Cajon, CA06.2001
Skills
- Sterilization techniques
- Patient Relations
- Inventory Management
- Office Administration Duties
- Patient Care Coordination
- Complex Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Relationship Building
- Taking Medical and Dental Histories
Languages
Arabic
Professional Working
Aramaic/Chaldean
Professional Working
English
Full Professional
Timeline
Dental Assistant/Front Desk Receptionist
Smile Care Dentistry
06.2005 - 10.2006
Dental Assistant/Dental Receptionist
Bowers Cosmetic Dentistry
05.2004 - 05.2005
Cook
Sorrento Deli Mart
06.2000 - 03.2004
In Progress - Biology
Grossmont College
Dental Assistant -
Concorde Career College
High School Diploma -
El Cajon Valley High School
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