Summary
Overview
Work History
Education
Skills
Timeline
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Eva Ladron De Guevara

McAllen,TX

Summary

At Royal Education Center LLC, I excelled in enhancing customer satisfaction and streamlining financial operations, showcasing my adeptness in financial management and empathy. My initiatives led to significant cost savings and improved service quality, underpinned by a strong foundation in child safety and development.

Overview

8
8
years of professional experience

Work History

Coordinator

Royal Education Center LLC
Pharr, TX
12.2016 - Current
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Monitored inventory levels and ordered additional supplies as needed.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
  • Resolved customer complaints or answered customers' questions.
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Analyzed financial activities of department to share budgetary input with managers.
  • Achieved cost-savings by developing functional solutions to problems.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Determined allocations of funds for classroom supplies and materials, authorizing purchases.
  • Completed routine maintenance and repair.
  • Instructed cooks and other workers in the preparation of food and cooking.
  • Managed daily operations of the kitchen, including scheduling shifts for service.
  • Supervised food preparation staff to deliver high-quality results.
  • Planned menus, ordered supplies and managed kitchen staff.
  • Supervised team members during meal service.
  • Instructed children in eating, resting and restroom habits.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Managed nutrition program.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Supervised meal times to ensure proper nutrition and hydration.
  • Provided emotional support when needed during periods of distress or anxiety.
  • Dressed children and changed diapers.
  • Engaged in conversations with young children to help them develop verbal communication skills.
  • Identified signs of emotional or developmental problems in children to alert parents or guardians.

Education

University Diploma - Gastronomia

Universidad Iberoamericana
Mexico
05-2020

High School Diploma -

Instituto Juventud
Mexico
05-1995

Some College (No Degree) - Psychology

UNAM
Mexico

Skills

  • Customer service
  • Financial management
  • Purchasing
  • Inventory management
  • CPR training
  • Social development
  • Outdoor play supervision
  • Meal preparation
  • Childhood development
  • Patience and empathy
  • Child safety
  • Child guidance
  • Special needs support

Timeline

Coordinator

Royal Education Center LLC
12.2016 - Current

University Diploma - Gastronomia

Universidad Iberoamericana

High School Diploma -

Instituto Juventud

Some College (No Degree) - Psychology

UNAM

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Eva Ladron De Guevara