Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Medical Collections Specialist
AIS Healthcare
Dallas, TX
10.2022 - Current
Monitor accounts receivable aging reports on a regular basis.
Verify accuracy of invoices prior to submitting them for payment processing.
Participate in weekly meetings with management team members to review progress towards goals.
Work with insurance companies to ensure timely reimbursement of claims.
Compile statistical reports regarding outstanding debts and past due payments.
Contact insurance companies to check status of claim payments.
Monitor trends in the field of connections and adjusted strategies accordingly.
Collaborate with internal teams to ensure compliance with industry standards for connection activities.
Denial Specialist/Team Leader
MTI America
Deerfield Beach, FL
02.2019 - 09.2022
Checked documentation for appropriate coding, catching errors and making revisions.
Processed claims for payment or forwarded to appropriate personnel for further investigation
Organized information by using spreadsheets, databases or word processing applications.
Collaborated with fellow team members to manage large volume of claims.
Corresponded with insured or agent to obtain information or inform of account status or changes.
Participated in meetings with coders, and billing personnel regarding denial prevention initiatives.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Offered training and support to keep team members motivated and working toward objectives.
Maintained a positive work environment that promoted collaboration between team members.
Developed strategies to resolve complex issues related to denials.
Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
Navigated through multiple online systems to obtain documentation.
Responsible for setting up new patient accounts/ Verifying patients Demographics
Screened patients for TMS based on Insurance Requirements / Guidelines
Communicated regularly with physicians and other healthcare professionals
Maintained special Logs/ Spreadsheets for Physicians and Staff
Admission Coordinator
Martin Nursing and Restorative
Stuart, FL
11.2016 - 04.2017
Hands on experience in handling pre admission screening and other related clinical procedures
Recorded patients information and assess them for proper placement
Managed financial screening for incoming referrals
Conducted tours with prospective residents and their families
Demonstrated strong proficiency in customer service and public relations
Resolved patient and family dissatisfaction by investigating concerns; recommending changes in service policies and procedures
Responded to telephone inquires regarding available services and support
Billing Case Manager / Hospital Billing Coordinator
Oncology and Hematology Associates of West Broward
Tamarac, FL
09.2007 - 10.2016
Supervised billing charges for multiple hospitals
Established billing guidelines and procedures to various hospitals
Processed disability forms for approval
Organized and managed health data by ensuring accuracy, accessibility, and security
Communicated regularly with physicians and other healthcare professionals
Intake of consults and distribution to corresponding physician
Coordinated support services and optimized communication between healthcare workers and patients.
Participated in regular team meetings and in-house training sessions to boost group effectiveness.
Senior Paralegal/File Manager ( Part Time )
Tida Immigration Law Office
Hollywood, FL
02.2012 - 02.2015
Organized and distributed incoming documents from courts, witnesses and opposing parties
Completed applications and various immigration benefits related forms
Organized submissions to federal agencies
Kept files and corresponding deadlines organized and identified
Possessed strong writing and verbal communication skills
Advised attorneys regarding deadlines associated with filings of pleadings or other documents in court proceedings.
Researched applicable laws using computer-assisted legal research tools such as Westlaw or LexisNexis.
Education
Master of Science - Criminal Justice
Everest University
2014
Bachelor of Science - Criminal Justice
Everest University
2010
Skills
In depth researcher with strong working knowledge of Microsoft Office,CPR, Waystar, Epic, Intergry, OncoEMR, Excel, Westlaw, Cortex, Availity, EMR, Citrix, ICD10, Navinet, Kareo, Excel, HCPCS