Eva Lille

• Selected as one of only 8 individuals (from entire commercial organization) for the strategic Account Manager role by developing comprehensive QBRs that analyzed product usage, financial metrics, and ROI, directly aligning product value to clients' business objectives
• Translate complex technical solutions into compelling narratives that resonate with C-suite stakeholders, driving product adoption and demonstrating business value
• Influence product development by gathering customer feedback and communicating market needs to internal teams, ensuring customer voice is represented in product roadmap decisions
• Spearheaded innovative market development initiatives, including co-branded executive events that brought together industry leaders to discuss product needs and market trends
• Translate complex technical solutions into compelling narratives that resonate with C-suite stakeholders, driving adoption and business value
• Collaborate cross-functionally with product, technical, and executive teams to deliver comprehensive client solutions

• Managed a portfolio of approximately 35 existing customers while simultaneously prospecting for new business opportunities
• Developed comprehensive account strategies that identified expansion opportunities and increased product adoption
• Implemented strategic customer engagement initiatives that strengthened relationships and ensured high retention rates
• Collaborated with cross-functional teams to deliver solutions tailored to specific customer needs and business challenges

Key Accomplishments

• Drove 107% quota attainment by developing executive-level narratives that translated technical features into business outcomes, generating $X in incremental revenue across 8 strategic accounts
• Fast-tracked to Strategic Account Manager role in just 9 months, being selected for a highly competitive position typically reserved for employees with 4+ years of tenure
• Pioneered custom client engagement strategies including personalized merchandise and targeted marketing campaigns that significantly improved client retention and growth
• Established and led executive roundtable series connecting security leaders across Chicago, positioning Rapid7 as a strategic partner and community builder

• Developed and executed strategic growth plans for key corporate accounts across the Mississippi region, resulting in consistent expansion of client partnerships
• Created and delivered persuasive, consultative presentations that effectively communicated value propositions aligned with client-specific business challenges
• Designed and implemented innovative client engagement strategies that strengthened relationships and increased product adoption
• Analyzed market trends and client needs to identify strategic opportunities and forecast revenue with high accuracy
• Employed account-based marketing strategies to convert cold leads into valuable client partnerships across multiple territories
• Mentored junior team members on strategic selling approaches and relationship-building techniques, fostering a collaborative team culture

Key Accomplishments

• Achieved an outstanding 145% of quota in Q1 of 2023
• Captured 25 net new logos (exceeding 18 logo quota) by identifying industry-specific security challenges and creating targeted value propositions that addressed CFO, CIO and CTO priorities
• Generated $4M in pipeline value by strategically identifying and cultivating high-potential client relationships
• Designed and implemented training programs for new team members, improving onboarding efficiency and team performance

• Connected with clients and prospects to drive excitement for sustainable energy solutions, answering questions and detailing key product benefits
• Managed comprehensive client journeys from initial engagement through delivery, ensuring exceptional experiences at every touchpoint
• Developed and executed localized marketing strategies that significantly increased regional sales performance
• Ranked #3 overall in the Southwest region for total Tesla solar sales revenue for Q1 in 2022
• Designed and led in-person Tesla solar education events that contributed to the store's 100% sales quota achievement
• Exceeded quarterly revenue targets by 20%, generating over $5 million in combined vehicle and solar sales in Q4

• Analyzed client challenges with Office 365, Windows, Xbox, and hardware products to develop strategic solutions
• Collaborated across departments to resolve complex technical issues while creating positive customer experiences
• Built strategic partnerships with technical teams to enhance product knowledge and improve client outcomes
• Selected for student leadership position from a team of 50; developed and delivered coaching programs for 15 new employees