Highly skilled and dynamic Certified Medical Assistant with extensive experience in primary care and dermatology, notably with the University of Florida Physicians. Excelled in patient care management, electronic medical records (EPIC, Athena), and office procedures, enhancing patient outcomes and operational efficiency. Demonstrates strong communication and organizational skills, ensuring high-quality patient support and confidentiality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CMA
University of Florida Physicians
Gainesville
11.2014 - Current
Administer patient care using advanced telemedicine and remote monitoring technologies.
Collaborate with healthcare teams to optimize patient treatment plans and outcomes.
Utilize electronic health records (EHR) systems for efficient patient data management.
Conduct virtual patient consultations and follow-ups using secure digital platforms.
Assist in minor surgical procedures with precision and adherence to safety protocols.
Implement AI-driven tools for patient triage and appointment scheduling.
Mentor junior staff in clinical best practices and technology integration.
Participate in continuous education to stay updated on medical advancements.
Analyze patient data to identify trends and support clinical decision-making.
Facilitate cross-departmental communication to enhance patient care coordination.
Lead quality improvement initiatives to streamline clinical workflows and processes.
Intern
Office Systems Technology
05.2022 - 08.2022
Facilitated training sessions for new employees on company policies and procedures.
Monitored operations and reviewed records and metrics to understand company performance.
Assessed company operations for compliance with safety standards.
Prepared reports summarizing project progress and results for management review.
Identified needs of customers promptly and efficiently.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
C.M.A./ Surgical Technician
Gainesville Skin Cancer Center
08.2013 - 11.2014
Prepared operating room with necessary instruments and supplies for procedures.
Maintained proper sterile field during surgical procedures.
Scrubbed arms and hands and assisted surgical team with scrubbing, masks and surgical clothing.
Assisted in post-operative wound care including changing dressings, cleaning incision sites, and administering antibiotics when needed.
Monitored and assessed operating room conditions and patient and surgical team needs.
Demonstrated knowledge of proper safety protocols when handling sharps or hazardous materials.
Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
Education
Associate of Science - Medical Office Administration
College of Central Florida
Ocala, FL
05-2024
Certificate - Medical Assistant
National Healthcare Association
01-2011
Skills
Clinical office experience in primary care, dermatology, cardiology
Surgical OR, nursing home, home health, and hospital atmosphere
Health Information Technology: Electronic Medical Records (EPIC, Athena)
Insurance authorizations, drug prior authorizations, billing, and coding requirements per CMS
Patient support including assessment, chronic care management counseling
Education regarding medications and treatment, lab work, vital signs
Documentation with care plans
Venipuncture (phlebotomy), Lab processing, EKG’s
Administration of injections/vaccinations, and vital signs
Managing heavy daily patient volume including triage, appointment scheduling and patient referral
Documentation/ record maintenance/paperwork to ensure accuracy and patient confidentiality per HIPAA
Certified Medical Assistant at Florida University of Florida Health PhysiciansCertified Medical Assistant at Florida University of Florida Health Physicians
Revenue Cycle Specialist at University of Florida Jacksonville Physicians Inc.Revenue Cycle Specialist at University of Florida Jacksonville Physicians Inc.