Eva Loga
Dallas,GA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Front Office Coordinator
Westbrook Internal Medicine
06.2022 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Transcribed phone messages and relayed to appropriate personnel.
- Obtained payments from patients and scanned identification and insurance cards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Dental Front Office Coordinator
Smile Doctors Braces
01.2020 - 11.2020
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service to create positive experiences and build patient trust.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Helped patients complete necessary medical forms and documentation.
Education
High School Diploma -
Berrien Academy
Nashville, Ga05.2010
Skills
- Medical Office Procedures
- Benefits Explanations
- Data Security
- Operational Requirements
- Office Equipment
- Microsoft Office
- Software Applications
- Online Systems
- Office Organization
- Payment Collection
- Electronic Health Record System
- Reminder Calls
- Copying and Scanning
Certification
- HIPPA Training 2022-Present
- CPR & First Aid Training 2022-Present
- Bloodborne Pathogens Training 2022-Present
- Hazard Communication Awareness Training 2022-Present
Timeline
Medical Front Office Coordinator
Westbrook Internal Medicine
06.2022 - Current
Dental Front Office Coordinator
Smile Doctors Braces
01.2020 - 11.2020
High School Diploma -
Berrien Academy
- HIPPA Training 2022-Present
- CPR & First Aid Training 2022-Present
- Bloodborne Pathogens Training 2022-Present
- Hazard Communication Awareness Training 2022-Present
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