EVA-LORAE SKINNER

Developing and implementing educational programs that adhere to early learning standards and cater to developmental needs of children in Roxbury Dorchester and Mattapan area

• Managing the Family Childcare department's budget, including allocating funds for supplies, activities, and staff salaries.
• Ensuring compliance with state and local regulations regarding child care, safety, and staff qualifications.
• Hiring, training, and supervising FCC staff, including teacher, assistants. administration and support personnel.
• Used constructive problem-solving techniques to resolve parent disputes.
• Addressed behavioral and learning issues with parents and program management staff.
• Attended professional meetings and conferences to maintain and improve professional competence.
• Stayed current on guidelines to maintain compliant program operations.
• Observed and assessed classroom activities to verify conformity with quality standards.
• Monitored state-wide waiting list for Financial Assistance for families.
• Partnered with local organizations to enhance the Early Childhood experience for families and educators.
• Acted as Home Visitor of caseload of 18-23 educators, providing technical, administration and supervisory support monthly.
• Develop and organize Professional Development trainings for 20-40 educators quarterly.
• Develop and maintain relationships with organizations focused on youth development. job readiness, continuing education and other employment opportunities.

• Coached team members on productivity strategies to accomplish challenging goals.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
• Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
• Protected clients' monies and property by tracking spending and reconciling accounts.
• Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
• Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
• Created staff work schedules so each shift had appropriate number of employees for coverage.

• Maintain and enhance relationships with residents and city departments through office initiatives and programs
• Manage support programs for businesses throughout City of Boston.
• Develop program initiatives to assist existing businesses such as marketing efforts and promotional events
• Coordinate with local businesses, organizations and neighborhood associations to improve physical appearance of neighborhoods and business districts
• Lead initiatives to improve community engagement and programming in Boston neighborhoods
• Lead resident groups on weekly and monthly meetings to gain consensus and to advance neighborhood initiatives
• Work with COB staff, partners and residents to plan large community-based events
• Manage department social media accounts
• Develop all media for community events, meetings, and activities including flyers, press releases and social media posts

• Plan, develop, supervise, and implement program activities at site.
• Manage curriculum planning for site.
• Develop and distribute parent communications.
• Assist with promotion of Branch and school age childcare programs to community
• Make ongoing systematic observations and evaluations of each child.
• Coordinate with teachers on student's Individual Education Plan
• Obtain and update all registrations, contracts, release forms, and emergency forms that pertain to administration of school age child program at site
• Maintain required program records such as attendance, daily schedules, and rosters.
• Manage site budget.
• May hire and supervise staff.
• Maintain Massachusetts Department of Health Licensing for meals and snacks
• Manage daily and monthly attendance to submit to the state

• Ensure clinic is open and closed properly per established staff schedules
• Complete post-operative outreach scheduling, evaluations and follow up appointments
• Confirm patient benefits with insurance companies
• Obtain necessary prior authorizations and referrals
• Enter incoming and external referrals into Epic database
• Act as point of contact between internal/external clients
• Run and produce daily patient call, scheduling and referral reports
• Undertake tasks of receiving calls, take messages and routing correspondence
• Coordinates Epic Super User Meetings and update department staff of technological changes and updates in electronic records system
• Assist Practice Coordinator with daily tasks

• Conducted family/child intake process
• Advocated and collaborated with community agencies to support families
• Developed positive working relationships with various organizations within public and private sectors to expand placement efforts
• Maintained attendance, enrollment and files of clients using PROMIS
• Documented and supported consultation for teachers regarding specific concerns with families
• Developed and managed Parent Program for youth parents seeking education and employment opportunities
• Identify support services needed to make appropriate referrals for new clients
• Conducted workshops for families for resume writing, housing applications
• Referred client to programs that assist with food pantry, fuel assistance, Summer Works, and with Virtual Gateway services, including food stamps and health insurance
• Visited homes of families and maintained appropriate contact as directed by agency procedures.
• Collaborated with families to assist in growth, development, and education to increase potential.
• Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
• Worked with educational team to develop Individual Education Plans (IEPs) for students.
• Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
• Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
• Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
• Assisted families in navigating social services system, including applying for benefits, accessing resources and connecting with other family support services.
• Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

• Implemented new initiatives and procedures to increase knowledge and availability of client services.
• Trained caseworkers in effective delivery of public assistance, mental health, substance abuse and homelessness services.
• Intervened in urgent and crisis situations and provided services in compliance with MA and federal regulations and laws.
• Provided day to day care of clients and assisted with leading recreational and educational activities
• Conducted intake, discharge and transfer processes
• Assisted clients in housing and employments opportunities
• Monitored internal and external AA/NA meetings, meals, activities and visits
• Assisted with medication procedures, examinations or addiction treatments
• Transported clients to various appointments, court appearances and conferences
• Model healthy lifestyle while maintain safe spaces for clients

• Supervised recreation center and staff and facilitated recreation programs for community youth
• Partnered with school district to develop age appropriate afterschool curriculum and activities
• Hired qualified afterschool, camp and recreation staff, conducted new hire and parent orientations
• Developed and implemented summer camp manual and curriculum, organized field trips and summer activities
• Managed afterschool program, recreation and summer camp finances and payments
• Partnered with local organizations, villages and businesses to establish working relationships and volunteer opportunities for RP youth
• Coordinated department calendar
• Developed and Implemented children and youth recreation and after school activities
• Developed and implemented physical activities and curriculum for after school and summer camp participants.
• Developed annual budgets and provided monthly reports to efficiently use financial resources.
• Promoted interest in recreational activities such as community outings, gardening and arts and crafts through consistent posts on social media platforms.
• Incorporated resident feedback to assist in quality improvement efforts and boost resident satisfaction scores.