Summary
Overview
Work History
Education
Skills
Affiliations
Experiencehighlights
Community Service
Websites
Timeline
Generic

Eva-Marie Cepeda

Austin,NV

Summary

Team-minded coordinator with several years of comprehensive experience performing administrative support duties to help office run smoothly. Versed in maintaining up-to-date files, preparing and recording invoices and initiating and managing payroll. Tech-savvy and hardworking professional knowledgeable in office management and bookkeeping procedures.

Overview

6
6
years of professional experience

Work History

SmartKids Coordinator

Communities in Schools
Austin, TX
08.2022 - 05.2024
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Maintained accurate records of student attendance, grades, and progress reports.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Compiled reports on cases and submitted them to supervisors as required.

Curbside Shopper

HEB Grocery Store
Austin, TX
04.2022 - 10.2022
  • Offered suggestions on additional items customers may be interested in purchasing.
  • Resolved customer complaints promptly and professionally when necessary.
  • Adhered to all safety protocols while handling merchandise in store.
  • Provided excellent customer service when interacting with shoppers in person or on the phone.

EAO Americorps Member

Communities in Schools
Austin, TX
01.2022 - 05.2022
  • Managed and monitored a case load of 15 students
  • Catered to the needs of individual clients to help achieve goals
  • Communicated and built rapport with client and families
  • Documented and registered services provided
  • Utilized supervision with program manager.

Cashier

JCPenney
Houston, TX
11.2017 - 07.2020
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Bachelor of Social Work -

Steve Hicks School of Social Work, The University of Texas at Austin
05.2022

Skills

  • Case management
  • Building rapport with diverse populations
  • Attention to detail
  • Documentation
  • Research
  • Recordkeeping
  • Document Management
  • Best Practices Implementation
  • Presenting Ideas and Plans
  • Schedule Coordination
  • Event Planning
  • Work Planning and Prioritization
  • Meeting Coordination
  • Relationship Building

Affiliations

  • UT Eta Chapter of Pi Lambda Chi Latina Sorority Inc., Active Member, 01/01/19, 05/01/22
  • Women In Gaming, 09/01/21, 05/01/22

Experiencehighlights

  • Communities in Schools, EAO Americorps Member, Austin, TX, 01/01/22, 05/01/22, Managed and monitored a case load of 15 students Catered to the needs of individual clients to help achieve goals Communicated and built rapport with client and families Documented and registered services provided Utilized supervision with program manager
  • Children’s Research Lab, Student Observer, Austin, TX, 01/01/20, 03/01/20, Non-intrusively observed children aged 3-5 play Took detailed objective notes of observations through attentive listening and attention to detail Transcribed notes detailing different stages of stages of child development
  • Jeremiah Program, Volunteer, Austin, TX, 01/01/19, 05/01/19, Led and monitored the safety of children ages 1-4 years old Communicated and built rapport with parents to discuss children’s behavior and development Utilized problem solving skills to address conflicts between children Communicated age-appropriate language when interacting with children
  • Austin Partners in Education, Mentor, Austin, TX, 09/01/18, 12/01/18, Planned and facilitated individual sessions with boys ages 7 through 12 Assessed the needs of the students and assisted with goal setting Communicated and updated program manager on students

Community Service

Diamonds of Excellence, 08/01/19, 05/01/22

Timeline

SmartKids Coordinator

Communities in Schools
08.2022 - 05.2024

Curbside Shopper

HEB Grocery Store
04.2022 - 10.2022

EAO Americorps Member

Communities in Schools
01.2022 - 05.2022

Cashier

JCPenney
11.2017 - 07.2020

Bachelor of Social Work -

Steve Hicks School of Social Work, The University of Texas at Austin
Eva-Marie Cepeda