Eva Marlow

Director, Client Service

Corus Entertainment

Toronto, Ontario

04.2000 - 01.2023

Collaborated with senior leadership to set long-term objectives for the company.
Recruited, trained, supervised, evaluated and mentored staff members.
Managed budgeting and financial planning processes for the organization.
Conducted regular meetings with department heads to review progress on strategic initiatives.
Coordinated resources across departments to maximize productivity levels.
Analyzed customer data to identify trends, opportunities, and areas of improvement.
Identified new markets and developed strategies to capture them.
Conducted market research to assess the effectiveness of existing products and services.
Collaborated with leadership teams on product launches, strategy development.
Monitored competitor activities and created strategies accordingly.
Developed pricing models for various products and services according to market conditions.
Guided and motivated staff to drive maximum performance.
Managed staff, financials and key performance indicators to facilitate business operations.
Developed and presented new ideas and conceptualized new approaches and solutions.
Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
Partnered with staff to create professional development plans to support personal and business growth.
Developed and implemented strategic sales plan to accommodate corporate goals.
Developed requirements for internal Salesforce CRM platform and built internal testing teams for product review.
Implemented and trained internal sales teams on Salesforce. Monitored engagement and worked with Local Leadership to increase adoption of the platform 6

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