Eva McKinney
Little Rock,AR
Summary
Dedicated public service professional with extensive experience in higher education and state government. Exceptional interpersonal skills and a strong work ethic have significantly improved office support and constituent services. A solid team player with an outgoing, positive demeanor, excels at establishing rapport with clients. Motivated by maintaining customer satisfaction and contributing to company success. Articulate, energetic, and detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Constituent Service Advisor
Arkansas Senate
10.2015 - Current
- Per Senatorial request, facilitate communication between constituents and state and federal agencies on matters of concern
- Call and email constituents to provide information and resources to assist with issues they have with state or federal government agencies
- Compose Senatorial letters of support or letters of recommendation on behalf of their constituents
- Conduct online research on behalf of Senators and their constituents
- Assist Senators in their carrying out the duties and functions of their office
- Assist as needed during legislative sessions and with other events or special projects
Program Coordinator
The University of Arkansas for Medical Sciences
05.2013 - 10.2015
- Assisted the Director of Education with undergraduate medical programs and activities
- Coordinated the medical student interest groups meetings and activities
- Coordinated meetings logistics to include scheduling meeting rooms, invited speakers, and off-campus events
- Ordered catering and processed vendor invoices
- Coordinated senior medical student schedules and housing for placement at the UAMS regional centers
- Managed junior student clerkship schedules at UAMS regional centers
- Processed student schedule change forms on master schedule
- Managed student evaluations in the O2 student scheduling system
- Maintained student educational activities in the Framework database
- Coordinated student summer preceptorships with physicians across the state
- Coordinated student recruitment for state and national Family Medicine conferences
- Attended and assisted with state and national student conferences
- Processed student stipends for preceptorships and conferences
- Updated annual student preceptorships manual
- Created brochures, flyers and announcements for student meetings and other events
Administrative Specialist III
U of A Little Rock – Sociology and Anthropology Department
06.2006 - 05.2013
- Provided departmental administrative support and office management
- Assisted all visitors and callers
- Advised undergraduate and post-bac students to ensure they met graduation requirements utilizing the BANNER, BOSS and ImageNow software programs
- Prepared student degree plans and submitted student academic forms for advising and graduation
- Maintained student records
- Entered and edited class schedules through the BANNER and E-update systems
- Hired, trained and supervised work-study students
- Maintained departmental scholarships, grants, and awards
- Maintained department budget in the BANNER system
- Prepared Electronic Personnel Action Forms for all department employees
- Maintained and updated departmental personnel files
- Prepared travel arrangements for faculty
- Coordinated departmental meetings, conferences and lectures
- Processed purchasing requisitions and ordered office inventory
Education
B.A. - Professional And Technical Writing, Management Min
University of Arkansas At Little Rock
Little Rock, AR05.2012
Skills
- Microsoft Office
- Outlook
- Database management
- Unity Client database
- UAMS – Framework
- UALR – Banner, BOSS, O2
- Problem solving
- Interpersonal skills
- Written business communication skills
- Customer Service
- Multi-tasking and Organization
- Attention to Detail
- Data Entry
- Administrative and Office Support
References
Provided upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Constituent Service Advisor
Arkansas Senate
10.2015 - Current
Program Coordinator
The University of Arkansas for Medical Sciences
05.2013 - 10.2015
Administrative Specialist III
U of A Little Rock – Sociology and Anthropology Department
06.2006 - 05.2013
B.A. - Professional And Technical Writing, Management Min
University of Arkansas At Little Rock
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