Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Eva McMillan

Maynardville,Tennessee

Summary

I have had many years of data entry experience. I worked with Bell and Howell imputing mail information into the data base. I started working in 2010 performing data entry thru my medical life. I feel with over 25 yrs of experience I would work proficiently an adequately at home.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Truck Driver

McMillan Brothers Transportation
06.2020 - 01.2023
  • Inspected load security and checked for damages.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.

Phlebotomist

Quest Diagnostics
01.2016 - 06.2019
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Reviewed and processed requisitions for laboratory tests.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Reviewed patient records for accuracy and completeness.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Conducted venipuncture and other CT procedures.
  • Verified patients' identification for proper sample collection.

Outreach Office Manager

Tennova Physicians Regional Medical Center
01.2006 - 08.2016
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Developed detailed plans based on broad guidance and direction.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Launched quality assurance practices for each phase of development
  • Reported to senior management on organizational performance and progress toward goals.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Delivered performance reviews, recommending additional training or advancements.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

GED -

Pellissippi State
Knoxville
08.2011

Administrative Office Assistant - Administrative Assistance And Secretarial Science

Rice Business College
Knoxville, TN
06.2011

Skills

  • Dependable Employee
  • Information Protection
  • Written Communication
  • Class A Commercial Driver's License
  • Data Entry Clerk
  • DOT Requirements
  • Over The Road Trucking
  • Customer Inquiries
  • Dependable and Cooperative
  • Customer Accounts Management
  • Brand Loyalty
  • Word Processing

Accomplishments

  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of [Focus or report].
  • Developed and instituted employee training and retention initiative that reduced personnel turnover by [Number]% within [Timeframe].
  • Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of [Focus or report].
  • Worked directly with senior leadership to develop and administer $[number] per year department budget.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.

Certification

  • PT - Phlebotomy Technician

Timeline

Truck Driver

McMillan Brothers Transportation
06.2020 - 01.2023

Phlebotomist

Quest Diagnostics
01.2016 - 06.2019

Outreach Office Manager

Tennova Physicians Regional Medical Center
01.2006 - 08.2016

GED -

Pellissippi State

Administrative Office Assistant - Administrative Assistance And Secretarial Science

Rice Business College

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Eva McMillan