Eva Menchaca
Fort Worth
Summary
Detail-oriented professional with proven experience in customer service and early childhood education. Known for strong collaboration and problem-solving skills, driving positive outcomes in nurturing environments. Ready to contribute to family support initiatives and enhance educational experiences.
Overview
7
7
years of professional experience
Work History
Customer Service Operator
FuntownRV
Fort Worth, TX
09.2025 - Current
- Provided exceptional customer support, resolving inquiries and issues efficiently.
- Utilized CRM systems to track customer interactions and follow-ups effectively.
- Collaborated with team members to share best practices and improve overall service quality.
- Managed challenging callers while adhering to company guidelines for respectful communication.
Early Head Start Teacher
Head Start Preschool
Cleburne, TX
07.2023 - 08.2025
- Developed and implemented individualized lesson plans aligned with Early Head Start curriculum.
- Fostered a nurturing classroom environment to enhance social and emotional development in children.
- Collaborated with families to identify children's needs and provide appropriate resources and support.
- Assessed children's progress through regular observations, maintaining accurate developmental records.
- Coordinated with community partners to enhance family engagement and provide additional support services.
Head Start Teacher
Head Start Preschool
Cleburne, TX
08.2019 - 06.2021
- Ensured compliance with health, safety, and regulatory guidelines within the preschool environment.
- Organized community engagement activities to strengthen family involvement in education initiatives.
- Created individualized learning plans for children with diverse learning needs to support their development.
- Developed strong relationships with students, fostering a supportive and nurturing learning environment that encouraged academic success.
Education
Bachelor of Science - Human Development And Family Studies
Stephen F Austin State University
Nacogdoches, TX12-2026
Associate of Science - Early Childhood Education/ Child Development
Hill College
Cleburne, TX12-2018
Skills
- Customer communications
- Inbound phone calls
- Fluent in Spanish
- Toddler care techniques
- Child assessment
- Child development expertise
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Operator
FuntownRV
09.2025 - Current
Early Head Start Teacher
Head Start Preschool
07.2023 - 08.2025
Head Start Teacher
Head Start Preschool
08.2019 - 06.2021
Bachelor of Science - Human Development And Family Studies
Stephen F Austin State University
Associate of Science - Early Childhood Education/ Child Development
Hill College