Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Eva Mercado

San Antonio,TX

Summary

Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Overview

2
2
years of professional experience

Work History

Personal Shopper

HEB Grocery Store
San Antonio, TX
08.2022 - Current
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Communicated with vendors regarding product availability, pricing, delivery dates, and any other related information.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Asked store associates for help locating missing products.
  • Suggested comparable products to replace out-of-stock items.
  • Greeted customers and answered product or service questions.
  • Listened to customer needs to identify and recommend best products and services.

Education

High School Diploma -

Northwest Vista College
San Antonio, TX

Skills

  • Advertising and marketing
  • Customer Service
  • Flexible Schedule
  • Decision-Making
  • Relationship Building
  • Online Order Processing
  • Upbeat and Outgoing Attitude
  • Heavy Lifting

Accomplishments

  • A/B Honor Roll
  • Job promotion with curbside at HEB
  • Had a scholarship offer for choir

Timeline

Personal Shopper

HEB Grocery Store
08.2022 - Current

High School Diploma -

Northwest Vista College
Eva Mercado