Eva Mojica

• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Assisted in recruiting, hiring and training of team members.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Proven ability to learn quickly and adapt to new situations
• Organized and detail-oriented with a strong work ethic
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Monitored budget and utilized operational resources.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.

• Managed daily operations, ensuring smooth workflow and timely completion of tasks.
• Developed training programs for new employees, ensuring high level of competence and quick adaptation to their roles.
• Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Responsible for onsite training team member training while measuring and reporting performances directly to onsite manager

• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
• Led by example, demonstrating commitment and professionalism that inspired team members to excel.
• Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.

• Supervise and train other staff members, while delegating daily tasks
• Established open and professional relationships with team members to achieve quick resolutions for various issues
• Held weekly team meetings to inform team members on company news and updates.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.