EVA NEMETH
Summary
Motivational Sales Manager with record high sales figures and 8 years of experience looking for roles in Management and team development
Overview
11
11
years of professional experience
Work History
Sales Manager
Denver Mattress Company
Clarksville
01.2018 - Current
- Encouraged cross-selling of additional products and services through relationship-building
- Promptly resolved customer requests and complaints, owning all aspects of sales planning
- Contacted customers by phone and email in response to inquiries
- Maintained knowledge of current sales promotions, policies regarding payment and exchanges and security practices
- Coached employees in successful selling methods and encouraged cross-selling additional products and services
- Planned and directed staff training and performance evaluations
- Developed long-term customer partnerships that increased sales and margin growth
- Conducted structured interviews to assess candidate qualifications and fit.
Assistant Sales Manager
Denver Mattress Company
Daytona Beach
02.2017 - 01.2018
- Assisted the sales team with completing customer transactions and managing issues.
- Coached the sales team both collectively and individually to help each employee achieve monthly goals.
- Coordinated office operations and kept store in compliance with company standards.
- Conducted weekly sales meetings to discuss business opportunities and strategies and alleviate issues.
- Maintained accurate records of interview notes and candidate assessments.
Assistant Sales Manager
Denver Mattress Company
Kalamazoo
03.2016 - 02.2017
- Prepared merchandise for sales floor by pricing
- Analyzed and properly processed product returns and assisted customers with other selections.
- Represented the brand and company professionally to drive store revenue.
- Quickly and efficiently resolved customer issues and requests to achieve improved satisfaction scores.
- Managed customer cash and credit card transactions using company point of sale system.
- Educated customers on different products and product care.
Kennel Technician
Bunk and Biscuit
Niles
09.2015 - 01.2016
- Remained on call after hours during week days.
- Administered medication, immunizations, and cleanings for dogs.
- Cleaned kennels, examination and operating rooms and animal loading and unloading facilities.
- Provided pet owners with excellent customer service and compassionate care for their pets.
- Advised farm owners on sanitary measures, feeding and general care to promote health of animals.
- Treated sick and injured animals by prescribing medications, setting bones, dressing wounds.
- Relieved boredom and stayed environment by walking, playing and tending to dogs. Recorded activity and noted any unusual behavior or medical issues.
Education
High School Diploma -
Niles Senior High School
Niles, MILake Michigan College
Skills
- Excel (Intermediate)
- Salesforce (Basic)
- Relationship Building
- Customer Service
- Public Speaking
- Team building
- Conflict resolution
Timeline
Sales Manager
Denver Mattress Company
01.2018 - Current
Assistant Sales Manager
Denver Mattress Company
02.2017 - 01.2018
Assistant Sales Manager
Denver Mattress Company
03.2016 - 02.2017
Kennel Technician
Bunk and Biscuit
09.2015 - 01.2016
High School Diploma -
Niles Senior High School
Lake Michigan College