Motivated and detail-oriented professional seeking an office specialist position where I can leverage my administrative skills and commitment to excellence. With a proven track record in office support and a passion for enhancing team productivity, I am eager to contribute to a dynamic work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Temp Office Specialist
North Slope Borough Public Works Shop III
07.2023 - 08.2024
Prepared and edited documents to produce precise, accurate and professional communication.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Reviewed files, records and other documents to obtain information to respond to requests.
Created and maintained detailed records of all office activities.
Processed incoming and outgoing mail and packages according to established procedures.
Input data into spreadsheets and databases.
Informed and supported business leaders through consistent communication and administrative support duties.
Supported staff on special assignments and ad hoc projects.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Utilized office management software to record and track customer information.
Purchased and maintained office supplies.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Label Operator
U.S. Fish And Wildlife
04.2022 - 05.2022
Create, print, and apply labels for various fish and wildlife specimens, ensuring accuracy and compliance with regulatory standards.
Input and maintain accurate data related to specimens, including species identification, capture location, and collection dates.
Verify that all labels are correct and properly affixed to specimens to ensure clarity and traceability.
Work closely with biologists and field staff to understand labeling requirements and to ensure specimens are labeled consistently.
Assist in maintaining an organized inventory of labeled specimens and related materials.
Ensure all labeling practices adhere to local, state, and federal regulations regarding wildlife management and conservation.
Maintain detailed records of labeling activities and assist in generating reports for regulatory or research purposes.
Follow safety guidelines and protocols while handling specimens to ensure personal and environmental safety.
Temp Office Specialist
North Slope Borough Fire Department
10.2020 - 12.2020
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Prepared and edited documents to produce precise, accurate and professional communication.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Created and maintained detailed records of all office activities.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Compiled and analyzed data to produce reports.
Edited and proofread documents for accuracy and completeness.
Utilized office management software to record and track customer information.
Edited documents to keep company materials free of grammar errors.
Informed and supported business leaders through consistent communication and administrative support duties.
Team Member
Wendys Fast Food
10.2019 - 10.2019
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Learned all required tasks quickly to maximize performance.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Operated register to process payments and collect cash payment for order totals.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Developed strong cooperative relationships with coworkers and managers.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Worked different stations to provide optimal coverage and meet production goals.
Monitored and verified merchandise for proper prices and labels.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Assisted customers in selecting merchandise best suited to needs.
Addressed and resolved customer complaints in polite and professional manner.
Maintained database systems to track and analyze operational data.
Observed packing operations to verify conformance to specifications.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Educated staff on organizational mission and goals to help employees achieve success.
Gathered, organized and input information into digital database.
Temp Laborer
North Sope Borough SHOP III
06.2019 - 07.2019
Safely and efficiently collect and transport waste and recyclables from designated areas to dumpsters or disposal sites.
Sort materials for recycling when applicable and ensure proper disposal of hazardous waste according to local regulations.
Follow assigned routes and schedules for waste collection, ensuring timely and thorough service.
Maintain accurate records of waste collected, routes completed, and any incidents or irregularities encountered during service.
Follow all safety guidelines and regulations to prevent accidents and injuries while handling waste and operating equipment.
Work as part of a team, assisting coworkers as needed to ensure efficient waste collection and sanitation efforts.
Cashier
Alaska Commercial Company
06.2018 - 06.2018
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Worked flexible schedule and extra shifts to meet business needs.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Built relationships with customers to encourage repeat business.
Handled cash with high accuracy and took care to check bills for fraud.
Processed refunds and exchanges in accordance with company policy.
Worked with floor team and managers to meet wide range of customer needs.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Operated cash register to record transactions accurately and efficiently.
Learned duties for various positions and provided backup at key times.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Performed cash, card, and check transactions to complete customer purchases.
Maintained current knowledge of store promotions and highlighted sales to customers.
Responded promptly to requests for assistance, spills and customer inquiries.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Team Member Cashier
Burger King
09.2017 - 04.2018
Learned all required tasks quickly to maximize performance.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Assisted customers in selecting merchandise best suited to needs.
Assisted with inventory counts and stocking of merchandise.
Monitored and verified merchandise for proper prices and labels.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Collected, arranged, and input information into database system.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
OJT Office Administrative Assistant
Barrow High School
01.2017 - 05.2017
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Performed research to collect and record industry data.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Track student attendance and identify tardiness patterns, ensuring accurate record-keeping.
Communicate with students regarding the importance of punctuality and the consequences of repeated tardiness.
Generate reports on tardiness trends for school administration, identifying any areas needing attention.
Document tardies for students arriving
late, ensuring all relevant details are included (e.g., student name, time, reason).
Education
High School Diploma -
Barrow High School
Barrow, AK
05-2017
Skills
Strong Communication
Punctuality
Flexible
Deal under pressure
meeting deadlines
Advanced Microsoft Office
Customer Service
Data Entry
Invoice Processing
Administrative Support
File Maintenance
Clerical Support
Call handling
Proofreading
Scheduling
Record preparation
Self-starter
Office Supplies Management
Verbal Communication
Positive Attitude
Professional and mature
Performance Improvement
Strong interpersonal skills
Dedicated Team Player
Strong Problem Solver
Resourceful
Multi-line phone proficiency
Mail distribution
Mail Management
File Organization
Relationship Building
Certification
OSHA Construction Safety Training
Timeline
Temp Office Specialist
North Slope Borough Public Works Shop III
07.2023 - 08.2024
Label Operator
U.S. Fish And Wildlife
04.2022 - 05.2022
Temp Office Specialist
North Slope Borough Fire Department
10.2020 - 12.2020
Team Member
Wendys Fast Food
10.2019 - 10.2019
Temp Laborer
North Sope Borough SHOP III
06.2019 - 07.2019
Cashier
Alaska Commercial Company
06.2018 - 06.2018
Team Member Cashier
Burger King
09.2017 - 04.2018
OJT Office Administrative Assistant
Barrow High School
01.2017 - 05.2017
OSHA Construction Safety Training
High School Diploma -
Barrow High School
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