Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eva Nowpakahok

Barrow,AK

Summary

Motivated and detail-oriented professional seeking an office specialist position where I can leverage my administrative skills and commitment to excellence. With a proven track record in office support and a passion for enhancing team productivity, I am eager to contribute to a dynamic work environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Temp Office Specialist

North Slope Borough Public Works Shop III
07.2023 - 08.2024
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Created and maintained detailed records of all office activities.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Input data into spreadsheets and databases.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Supported staff on special assignments and ad hoc projects.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Utilized office management software to record and track customer information.
  • Purchased and maintained office supplies.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.

Label Operator

U.S. Fish And Wildlife
04.2022 - 05.2022
  • Create, print, and apply labels for various fish and wildlife specimens, ensuring accuracy and compliance with regulatory standards.
  • Input and maintain accurate data related to specimens, including species identification, capture location, and collection dates.
  • Verify that all labels are correct and properly affixed to specimens to ensure clarity and traceability.
  • Work closely with biologists and field staff to understand labeling requirements and to ensure specimens are labeled consistently.
  • Assist in maintaining an organized inventory of labeled specimens and related materials.
  • Ensure all labeling practices adhere to local, state, and federal regulations regarding wildlife management and conservation.
  • Maintain detailed records of labeling activities and assist in generating reports for regulatory or research purposes.
  • Follow safety guidelines and protocols while handling specimens to ensure personal and environmental safety.

Temp Office Specialist

North Slope Borough Fire Department
10.2020 - 12.2020
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Created and maintained detailed records of all office activities.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Compiled and analyzed data to produce reports.
  • Edited and proofread documents for accuracy and completeness.
  • Utilized office management software to record and track customer information.
  • Edited documents to keep company materials free of grammar errors.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Team Member

Wendys Fast Food
10.2019 - 10.2019
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Monitored and verified merchandise for proper prices and labels.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted customers in selecting merchandise best suited to needs.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Maintained database systems to track and analyze operational data.
  • Observed packing operations to verify conformance to specifications.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Gathered, organized and input information into digital database.

Temp Laborer

North Sope Borough SHOP III
06.2019 - 07.2019


  • Safely and efficiently collect and transport waste and recyclables from designated areas to dumpsters or disposal sites.
  • Sort materials for recycling when applicable and ensure proper disposal of hazardous waste according to local regulations.
  • Follow assigned routes and schedules for waste collection, ensuring timely and thorough service.
  • Maintain accurate records of waste collected, routes completed, and any incidents or irregularities encountered during service.
  • Follow all safety guidelines and regulations to prevent accidents and injuries while handling waste and operating equipment.
  • Work as part of a team, assisting coworkers as needed to ensure efficient waste collection and sanitation efforts.


Cashier

Alaska Commercial Company
06.2018 - 06.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Team Member Cashier

Burger King
09.2017 - 04.2018
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted customers in selecting merchandise best suited to needs.
  • Assisted with inventory counts and stocking of merchandise.
  • Monitored and verified merchandise for proper prices and labels.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

OJT Office Administrative Assistant

Barrow High School
01.2017 - 05.2017
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Performed research to collect and record industry data.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Track student attendance and identify tardiness patterns, ensuring accurate record-keeping.
  • Communicate with students regarding the importance of punctuality and the consequences of repeated tardiness.
  • Generate reports on tardiness trends for school administration, identifying any areas needing attention.
  • Document tardies for students arriving

late, ensuring all relevant details are included (e.g., student name, time, reason).


Education

High School Diploma -

Barrow High School
Barrow, AK
05-2017

Skills

  • Strong Communication
  • Punctuality
  • Flexible
  • Deal under pressure
  • meeting deadlines
  • Advanced Microsoft Office
  • Customer Service
  • Data Entry
  • Invoice Processing
  • Administrative Support
  • File Maintenance
  • Clerical Support
  • Call handling
  • Proofreading
  • Scheduling
  • Record preparation
  • Self-starter
  • Office Supplies Management
  • Verbal Communication
  • Positive Attitude
  • Professional and mature
  • Performance Improvement
  • Strong interpersonal skills
  • Dedicated Team Player
  • Strong Problem Solver
  • Resourceful
  • Multi-line phone proficiency
  • Mail distribution
  • Mail Management
  • File Organization
  • Relationship Building

Certification

  • OSHA Construction Safety Training

Timeline

Temp Office Specialist

North Slope Borough Public Works Shop III
07.2023 - 08.2024

Label Operator

U.S. Fish And Wildlife
04.2022 - 05.2022

Temp Office Specialist

North Slope Borough Fire Department
10.2020 - 12.2020

Team Member

Wendys Fast Food
10.2019 - 10.2019

Temp Laborer

North Sope Borough SHOP III
06.2019 - 07.2019

Cashier

Alaska Commercial Company
06.2018 - 06.2018

Team Member Cashier

Burger King
09.2017 - 04.2018

OJT Office Administrative Assistant

Barrow High School
01.2017 - 05.2017
  • OSHA Construction Safety Training

High School Diploma -

Barrow High School
Eva Nowpakahok