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Eva Ochs
Registered Behavior Therapist
Skokie,IL
Summary
Caring Behavioral Therapist with almost three and a half years of experience helping clients with social and emotional issues develop techniques to deal with daily challenges. Expert at teaching others to tackle problems constructively through behavior modification. Flexible clinician is comfortable administering individual or group therapy sessions. People-oriented and calm under stress as skilled Behavioral Therapists focused on helping Autistic patients. Implements successful treatment plans based on evidence-based practices. Dedicated to building strong support networks with professionals and loved ones.
Overview
35
35
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
Work History
Registered Behavior Therapist
Autism Home Support Services/INVO
Northbrook , IL
2019.02 - Current
- Gathered information about clients using observational techniques and interviews, case histories, and other assessment methodologies.
- Encouraged clients and family members to practice and constructively use skills and strategies for confronting problems.
- Recommended therapeutic action plans and treatments based on results from behavioral assessments.
- Delivered individualized, evidence-based psychotherapy for patients diagnosed with issues such as Autism Spectrum Disorder and behavioral issues.
- Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
- Implemented behavioral intervention plans created by clinical supervisors.
- RBT Credential Number: RBT-20-114581
- Current CPI and CPR certification as well as experience with epilepsy protocols.
- Conferred with superiors to determine if non-progressing clients should continue to be counseled or referred to other specialists in such fields as medicine, psychiatry, or legal aid.
- Motivated clients to reach treatment goals and support each through difficult situations and transitions.
- Contributed to treatment success by offering feedback and guiding patients through exercises.
- Visited clients at home, school, and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.
- Helped teach vital social, play, and essential life skills such as personal hygiene management.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Collected session data to aid in treatment planning and assessment.
Secretary
The Corportation For Interest Rate Management
Chicago , IL
1996.06 - 2021.06
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Created and updated records and files to maintain document compliance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Answered multi-line phone system and enthusiastically greeted callers.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Maintained electronic filing systems and categorized documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Organized envelopes, postage and mail correspondence for staff and leadership.
Volunteer
Chicago Dental Society
Glen Ellyn , IL
2008.01 - 2008.11
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Used strong interpersonal communication skills to convey information to others.
- Helped organize and manage events and projects.
- Maintained clean facilities to better serve program needs.
- Responded to questions from customers and community members.
- Completed clerical tasks and office duties to open full-time employees up for more critical work.
- Assisted with special events and programs.
- Helped program leaders with administrative support duties.
Daycare Teacher
Chesterbrook Academy Preschool
Wheaton , IL
2002.01 - 2004.06
- Applied play-based strategies to provide diverse approaches to learning.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Engaged with children individually to build positive relationships and promote learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
- Managed food inventory for 50-75 person center by nutritional guidelines.
- Promoted sensory development by providing access to different textures.
- Developed age-appropriate activities and programs for children nine months to seven years old.
- Implemented curriculum to enhance classes with learning-focused activities.
- Allowed ample outdoor recreation time to support physical development.
- Made nutritious breakfasts, lunches, dinners, and snacks for children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals needing additional support and developed strategies to improve assistance.
- Continually kept abreast of toy and child-related recalls and safety warnings.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Helped new preschool children get used to classes by giving one-on-one support.
- Enhanced one-year olds-seven-year-old students' understanding of rules, safety and behavioral guidelines, and disciplinary protocols by redesigning and simplifying them.
- Organized activities to teach preschool children foundational skills such as letters and numbers.
- Protected children in-class, at recess, and off-site with observational skills and positive reinforcement for good behavior.
Waitress/Host/Bartender/Food Preparation
Red Lobster
Fond Du Lac , WI
1999.04 - 2001.08
- Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Guaranteed customer satisfaction by quickly delivering orders.
- Monitored and maintained required food temperatures for safety.
- Planned and organized food preparation activities from chopping ingredients to the plating.
- Organized and re-stocked various stations and self-service items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Sanitized work surfaces between food preparation, avoiding cross-contamination, and maintaining food safety guidelines.
- Learned other teammates' work tasks to train as a backup.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Coordinated and oversaw food handling following procedures and sanitation standards.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Checked identification for the minimum age for sale of alcoholic beverages.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Supervised restocking of the salad bar and buffet for lunch and dinner service.
- Bussed and reset tables to keep the dining room and work areas clean.
- Noted special patron requests and followed up with the kitchen to confirm delivery.
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer.
- Asked customers for feedback, solved problems, and filled drinks throughout the meal.
- Collected orders and relayed them to bartenders quickly and accurately.
- The complete opening, closing, and shift change duties were carried out to keep the restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent customer service, successfully increasing referrals and walk-in business.
- Supervised dining table set-up to prepare for diverse event types, following strict service standards.
- Mixed standard and specialized drink orders using liquor, bitters, sugars, and fruits.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
Volunteer
Northern Suburban Special Recreation Association
Deerfield , IL
1997.11 - 1998.12
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Used strong interpersonal communication skills to convey information to others.
- Helped organize and manage events and projects.
- Supported engaging and fun events by helping with organization and planning.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Responded to questions from customers and community members.
- Assisted with special events and programs.
- Helped program leaders with administrative support duties.
- Took and followed detailed directions from others.
Education
High School Diploma -
Loyola Academy
Wilmette, IL 1994.08 - 1998.06
Associate of Arts - General Studies
Oakton Community College
Des Plaines, IL 2006.06 - 2008.06
Bachelor of Arts - Hospitality Administration And Management
College of DuPage
Glen Ellyn, IL 2010.06 - 2012.06
Bachelor of Arts - Applied Behavior Analysis
Ball State University
Muncie, IN 2020.08 - 2022.06
Skills
Session video recording
undefinedAffiliations
Behavior Analyst Certification Board
Software
Excel
Powerpoint
Certification
RBT - Registered Behavior Technician
Timeline
CPI
2022-02
CPR
2021-07
Bachelor of Arts - Applied Behavior Analysis
Ball State University
2020.08 - 2022.06
RBT - Registered Behavior Technician
2020-03
Registered Behavior Therapist
Autism Home Support Services/INVO
2019.02 - Current
Bachelor of Arts - Hospitality Administration And Management
College of DuPage
2010.06 - 2012.06
Volunteer
Chicago Dental Society
2008.01 - 2008.11
Associate of Arts - General Studies
Oakton Community College
2006.06 - 2008.06
Daycare Teacher
Chesterbrook Academy Preschool
2002.01 - 2004.06
Waitress/Host/Bartender/Food Preparation
Red Lobster
1999.04 - 2001.08
Volunteer
Northern Suburban Special Recreation Association
1997.11 - 1998.12
Secretary
The Corportation For Interest Rate Management
1996.06 - 2021.06
High School Diploma -
Loyola Academy
1994.08 - 1998.06
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