EVA ORTIZ
Harrison,NJ
Summary
Overview
5
5
years of professional experience
Work History
Server, and Bartender
Hook & Reel Cajun Seafood & Bar
03.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided the highest level of customer service and increased customer satisfaction rating by 10 points.
- Ensured guest satisfaction, by providing quality customer service throughout the dining and supervising the daily activities of 15 staff members; implemented weekly rotations program for
night and day duties. - Served food and beverages promptly with focused attention to customer needs.
Tutor
DesignED Schooling Services
08.2019 - 01.2020
- Developed the level of learning of 6 students, improving team productivity and ability to read and write
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
Education
Bachelor of Science - Marketing and Management
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
Newark, NJ01-2025
Associate on Science - Business Administration
ESSEX COMMUNITY COLLEGE
Newark, NJ09.2019
Skills
- Language: Spanish (Native), English (Native)
- Microsoft Office Suite (Word, PowerPoint, and Excel
- Excellent communication skills, the willingness to work with others as a team
- Customer service experience
Timeline
Server, and Bartender
Hook & Reel Cajun Seafood & Bar
03.2020 - Current
Tutor
DesignED Schooling Services
08.2019 - 01.2020
Associate on Science - Business Administration
ESSEX COMMUNITY COLLEGE
Bachelor of Science - Marketing and Management
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
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