Eva Plaza
Medina,OH
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Overview
30
30
years of professional experience
Work History
Paralegal
Amourgis & Associates
03.2017 - Current
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced legal team efficiency by streamlining paralegal workflow and implementing standardized processes.
- Reduced case backlog by prioritizing high-impact cases and delegating tasks to appropriate team members.
Receptionist
Animal Medical Centre Of Medina
02.2013 - 08.2016
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Shipping Manager
Partners In Plastics
08.2010 - 01.2013
- Streamlined shipping processes by implementing efficient packing and tracking systems.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Optimized warehouse layout for increased productivity, resulting in faster order fulfillment times.
- Implemented inventory management software to monitor stock levels and prevent product shortages.
Customer Service
Hinkley Lighting
09.1993 - 11.2008
- Met sales goals by offering excellent customer service.
- Participated in customer service training for internal teams to share knowledge and experience and improve quality of customer service.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Upheld high standards for customer service and led by example.
Education
Certificate of Proficiency - Court Reporting
Cuyahoga Community College
Cleveland, OH08.2025
BBA - Paralegal Studies
National Paralegal College
Phoenix, AZ11.2023
Associate of Applied Science - Paralegal Studies
National Paralegal College
Phoenix, AZ01.2022
Skills
- Attorney Support
- Proficient in MS Office
- Database Research
- Records Management
- Document Filing
- Legal Research
- Calendar Management
- Document Preparation
- Office Administration
- Case Management
- Notary Public
- Document Drafting
Timeline
Paralegal
Amourgis & Associates
03.2017 - Current
Receptionist
Animal Medical Centre Of Medina
02.2013 - 08.2016
Shipping Manager
Partners In Plastics
08.2010 - 01.2013
Customer Service
Hinkley Lighting
09.1993 - 11.2008
Certificate of Proficiency - Court Reporting
Cuyahoga Community College
BBA - Paralegal Studies
National Paralegal College
Associate of Applied Science - Paralegal Studies
National Paralegal College
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